CISCO 1921/K9 Booting Issue

viveks@aconsol.com · ‎11-19-2018

Hi,

This is the Error i got while booting, It is a new router. The router is not going beyond "*Nov 16 10:53:21.683: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down"

IOS Image Load Test

___________________

Digitally Signed Release Software

program load complete, entry point: 0x81000000, size: 0x481ac1c

Self decompressing the image : ################################################################################ ################################################################################ ################################################################################ ################################################################################ ###################################################################################################################### [OK]

Smart Init is enabled

smart init is sizing iomem

TYPE MEMORY_REQ

Onboard devices &

buffer pools 0x01E8F000

-----------------------------------------------

TOTAL: 0x01E8F000

Rounded IOMEM up to: 32MB.

Using 6 percent iomem. [32MB/512MB]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.4(3)M3, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Fri 05-Jun-15 12:31 by prod_rel_team

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco CISCO1921/K9 (revision 1.0) with 491520K/32768K bytes of memory.

Processor board ID XXXXXXXXX

2 Gigabit Ethernet interfaces

1 terminal line

DRAM configuration is 64 bits wide with parity disabled.

255K bytes of non-volatile configuration memory.

250864K bytes of USB Flash usbflash0 (Read/Write)

Press RETURN to get started!

*Jan 2 00:00:02.395: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c1900 Next reboot level = ipbasek9 and License = ipbasek9

*Nov 16 10:53:00.171: c3600_scp_set_dstaddr2_idb(184)add = 80 name is Embedded-Service-Engine0/0

*Nov 16 10:53:05.095: %CTS-6-ENV_DATA_START_STATE: Environment Data Download in start state

*Nov 16 10:53:11.119: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to down

*Nov 16 10:53:11.119: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down

*Nov 16 10:53:12.119: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to down

*Nov 16 10:53:12.123: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down

*Nov 16 10:53:16.251: %USBFLASH-5-CHANGE: usbflash0 has been inserted!

*Nov 16 10:53:18.551: %SYS-5-LOG_CONFIG_CHANGE: Buffer logging: level warnings,xml disabled, filtering disabled, size (51200)

*Nov 16 10:53:18.707: %SYS-5-CONFIG_I: Configured from memory by console

*Nov 16 10:53:20.043: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.4(3)M3, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Fri 05-Jun-15 12:31 by prod_rel_team

*Nov 16 10:53:20.051: %SSH-5-ENABLED: SSH 1.99 has been enabled

*Nov 16 10:53:20.683: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, changed state to administratively down

*Nov 16 10:53:20.683: %LINK-5-CHANGED: Interface GigabitEthernet0/1, changed state to administratively down

*Nov 16 10:53:21.683: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down

Deepak Kumar · ‎11-19-2018

Hi,

Have you configured this device? Is it in production?

If not then change confreg to 0x2142 (You have to break normal boot process for entering in the rommon mode). Once that's done a reboot should see the router come up no problem.

ROMMON1>confreg 0x2142
ROMMON2>boot

Regards,

Deepak Kumar

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

viveks@aconsol.com · ‎11-19-2018

Hi Deepak,

IT is an standby router not connected to the network, Tried to break into ROMMN mode but it is again trying to boot and stopping at "*Nov 16 10:53:21.683: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down"

Leo Laohoo · ‎11-19-2018

Post the complete output to the following commands:
1. sh version;
2. sh inventory; and
3. sh ip interface brief

viveks@aconsol.com · ‎11-20-2018

Hi Leo Laohoo,

This is the New router, Removed the cover and connected the console cable to configure but it is ending up with the line "%LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down".

viveks@aconsol.com · ‎11-20-2018

Hi Leo Laohoo,

This is the New router, Removed the cover and connected the console cable to configure but it is ending up with the line "%LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down".

Leo Laohoo · ‎11-20-2018

I want to see the output I've requested otherwise I don't know how we can help.

gaston.benitez · ‎12-03-2018

Hi.

Some questions.

Does this device boots completely? or it continues booting in a loop?

Does this device has some modules? please try removing them and then try again.

BR

Gaston

jbroderick · ‎12-03-2018

Is there an image on the flash? if this is new then I think that there should be. Allow the unit to reload twelve times. If there is any image on the flash, the device should boot to it. Yes, I know it is a pain to wait for so long. There may be a statement to an image that isn't on the flash: and it takes this long for it to determine that the image is not there. You can, on some routers, remove the flash from the router and connect it to a PC an look at the filesystem and if necessary add a bootable image. Also, if the flash: doesn't open, then you can replace it, if necessary, adding a bootable image.

Joe

saravanan93 · ‎12-04-2018

hello,

remove flash from router,

try to connect the flash to your pc

download recommend IOS version for 1921 router

go into flash,delete the IOS file that was in inside the flash by default

copy the recommend IOS into the flash & try to connect flash to router and try boot,