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saroj pradhan
Beginner

Cisco 2821 Router

Hi,

can some one provide me  urgent support .

i have  cisco 2821 router  in my  network  and for the requiremet i have  installed  one  dual port HWIC-2FE  card .

in the show int and  sh ip int br   command  it is  not showing the newly  installed  FE but  in the sh diag  the following  showing.

My Router has the version details below.

Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(11)XW9, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Sat 09-Aug-08 16:51 by prod_rel_team

ROM: System Bootstrap, Version 12.4(1r) [hqluong 1r], RELEASE SOFTWARE (fc1)

        WIC Slot 2:

        2 Port FE HWIC

        WIC module not supported/disabled in this slot

        Hardware Revision        : 2.0

        Top Assy. Part Number    : 800-33018-01

        Part Number              : 73-12949-01

        Board Revision           : A0

        Deviation Number         : 0

        Fab Version              : 03

        PCB Serial Number        : FOC15372RF7

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : HWIC-2FE

        Version Identifier       : V02

        CLEI Code                : COUIAFUCAB

        Base MAC Address         : 7081.0575.845f

        MAC Address block size   : 2

        Connector Type           : 01

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 05 3B 41 02 00 C0 46 03 20 00 80 FA 01

          0x10: 82 49 32 95 01 42 41 30 88 00 00 00 00 02 03 C1

          0x20: 8B 46 4F 43 31 35 33 37 32 52 46 37 03 00 81 00

          0x30: 00 00 00 04 00 CB 92 48 57 49 43 2D 32 46 45 20

          0x40: 20 20 20 20 20 20 20 20 20 89 56 30 32 20 D9 02

          0x50: 40 C1 C6 8A 43 4F 55 49 41 46 55 43 41 42 CF 06

          0x60: 70 81 05 75 84 5F 43 00 02 05 01 FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

please advice to bring the interface  UP.

Thanks,

Saroj

16 REPLIES 16
Mahesh Gohil
Rising star

Hi,

sh diag output showing below error.

WIC module not supported/disabled in this slot.

So if it is supported on this platform kindly insert in another slot and check.

Regards # Mahesh

I have installed on another slot found same problem.

Can you please advice the Interface Module supported by cisco 2821 Router.

Thanks,

Saroj

Leo Laohoo
VIP Community Legend

You've got the wrong IOS.  You need an IOS with the "T" train.

if i upgrade the IOS  of T will the interface  work ?

If you upgrade to an IOS with the "T" train, your interface will be detected by the router. 

Can you please provide me the Exat ios ver.

Can you please   provide me the Exat  ios ver.

Go to the Cisco Download site and look under the 12.4T category.  Choose the IOS of your choice from this category.

OK Thanks….

Will it work for me ?

Release

12.4.24T6

Filename

c2800nm-adventerprisek9-mz.124-24.T6.bin

Product Code

S28NUAESK9-12424T

Release Date

31/Aug/2011

Minimum Memory

DRAM:256 MB Flash:128 MB

Size

58067.5859375 KB (59461208 bytes)

Router Checksum

0x2821

MD5

5ab04724ee2b6230872352f14e719f96

Additional Information

Security Advisories

Security Advisories

Field Notices

Field Notices

Yes it will, just make sure you have DRAM:256 MB  Flash:128 MB on board and you can go ahead.

BR,

Jacek

Thanks for the support I will use another IOS as my Router has 64 mb.

The IOS I Will use ---c2800nm-advsecurityk9-mz.124-24.T6.bin which is 36MB.

But my Router has free space only 5775360 bytes available so how to upgrade ?

simply type "yes" when you see prompt:

"Erase flash: before copying? [confirm]" y

It will erase flash and make space for new IOS.

http://www.cisco.com/en/US/products/ps5855/products_tech_note09186a00801fc986.shtml#example1

BR,

Jacek

I don’t get the option Erase Flash :before Copying .

Get the Error : %Error copying ftp://****:****@122.168.191.87/c2800nm-advsecurityk9-mz.124-24.T6.bin (Not enough space on device)

Please advice other options…..

The other option is to manually delete the existing image from flash and then copy the new image into flash.

I have done this many times and it works. Note that there is a potential problem with doing this - if the router were to reload for some reason after you have manually deleted the existing image and before the download of the new image has completed then the router will not have an image to boot. This is not likely but you do need to be aware of the possibility in deciding whether you want to use this option.

HTH

Rick

HTH

Rick