Hi,
I am trying to setup a Cisco 2911 with CUE running on a ISM-SRE-300 module. I was able to ping both the router IP and CUE IP when initially setting up on 192.168.1.x network. As soon as I change the IP addresses to any other network other than 192.168.1.x, I cannot ping the CUE IP address from even the router. I'm at a loss as to why simply changing the IP addresses causes the CUE IP to stop responding. I tried shut/no shut on both Gig 0/0 and ISM 0/0 after making IP changes. I also saved configuration and rebooted router without success. The uplink switch configuration is irrelevant as I can't even ping CUE from the 2911 router itself once I change the IP addresses.
Working Configuration:
interface GigabitEthernet0/0
ip address 192.168.1.80 255.255.255.0
duplex auto
speed auto
!
interface ISM0/0
description Unity-Express-Module
ip unnumbered GigabitEthernet0/0
ip virtual-reassembly in
service-module ip address 192.168.1.81 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 192.168.1.80
!
ip route 192.168.1.81 255.255.255.255 ISM0/0
VoiceCM#ping 192.168.1.80
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.1.80, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
VoiceCM#ping 192.168.1.81
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.1.81, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
Non Working Configuration
interface GigabitEthernet0/0
ip address 192.168.20.10 255.255.255.0
duplex auto
speed auto
!
interface ISM0/0
description Unity-Express-Module
ip unnumbered GigabitEthernet0/0
ip virtual-reassembly in
service-module ip address 192.168.20.11 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 192.168.20.10
!
ip route 192.168.20.11 255.255.255.255 ISM0/0
VoiceCM#ping 192.168.20.10
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.20.10, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms
VoiceCM#ping 192.168.20.11
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.20.11, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
VoiceCM#show int GigabitEthernet 0/0
GigabitEthernet0/0 is up, line protocol is up
Hardware is CN Gigabit Ethernet, address is 7c0e.cea4.2ef0 (bia 7c0e.cea4.2ef0)
Internet address is 192.168.20.10/24
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full Duplex, 1Gbps, media type is RJ45
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output 00:00:01, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
231 packets input, 19273 bytes, 0 no buffer
Received 196 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 3 multicast, 0 pause input
34 packets output, 5764 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
153 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
VoiceCM#show int ISM0/0
ISM0/0 is up, line protocol is up
Hardware is PSE2, address is 7c0e.cea4.2f28 (bia 7c0e.cea4.2f28)
Description: Unity-Express-Module
Interface is unnumbered. Using address of GigabitEthernet0/0 (192.168.20.10)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full Duplex, 1Gbps, media type is internal
output flow-control is XON, input flow-control is XON
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:20, output 00:00:29, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
10 packets input, 973 bytes, 0 no buffer
Received 5 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
VoiceCM#service-module ISM 0/0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 131
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
Cisco Unity Express 8.6.12
CUE Running on ISM
Module resource information:
CPU Frequency: 1064 MHz
Memory Size: 501 MB
Disk 0 Size: 4110 MB
No install/uninstall in progress
Localstore Info - (0 apps)
=====================
Retrieving localstore information
