cisco 2921 crash message "0x21A6DD74"

[huang.jeff]

Hi

I have a CISCO 2921 router , today it auto reboot two times. I user show version command and see have a crash message "0x21A6DD74".

Does anyone know what is mean??thanks a lot!!

System returned to ROM by error - a Software forced crash, PC 0x21A6DD74 at 11:15:14 GMT Wed Dec 19 2012

System image file is "flash0:c2900-universalk9-mz.SPA.151-2.T1.bin"

Last reload type: Normal Reload

[Leo Laohoo]

IF the router crashed, then a series of "crashinfo" files should be present.  Attach the latest three.

[huang.jeff]

  Attached is crash info.thanks a lot!!     

[Leo Laohoo]

%SYS-2-CHUNKBADROOTCHUNKPTR:

If memory serves me correct, the crash is caused by the router not releasing un-used memory.

[paolo bevilacqua]

Update IOS.