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Beginner

Cisco 3650 - BOOTLDR: MD0002R01.0112182013

Hi all,

I have been having some issues with a couple of new switches and Wireless Mobility - after lots of troubleshooting I can see the only difference the 2 switches with the problem have is that they are showing the below

BOOTLDR: MD0002R01.0112182013

Instead of below which all my other switches show.

BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 1.2, RELEASE SOFTWARE (P)

How do I update the problem switches?  I have tried reinstalling the IOS several times but no joy...

6 REPLIES 6
Frequent Contributor

What type of switch is it?

What type of switch is it?

please share

"sh boot"   and "dir" commnds

Richard

Beginner

Hi Richard,

Hi Richard,

Its a Cisco 3650  WS-C3650-48PS - brand new.

Below are the output from the 2 commands.

IME-AMY-SWI-13#sh boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:cat3k_caa-base.SPA.03.07.03E.pkg;flash:packages.conf;

Boot Variables on next reload:
BOOT variable = flash:cat3k_caa-base.SPA.03.07.03E.pkg;flash:packages.conf;
Allow Dev Key = yes
Manual Boot = NO
Enable Break = no
IME-AMY-SWI-13#
IME-AMY-SWI-13#
IME-AMY-SWI-13#dir
Directory of flash:/

61970  -rw-        1236   Mar 4 2016 11:52:58 +04:00  packages.conf
61961  -rw-     2097152   Mar 6 2016 15:34:36 +04:00  nvram_config
61964  -rw-    82022500   Mar 4 2016 11:52:53 +04:00  cat3k_caa-base.SPA.03.07.03E.pkg
61965  -rw-     5653180   Mar 4 2016 11:52:53 +04:00  cat3k_caa-drivers.SPA.03.07.03E.pkg
61966  -rw-    36953096   Mar 4 2016 11:52:53 +04:00  cat3k_caa-infra.SPA.03.07.03E.pkg
61967  -rw-    46236992   Mar 4 2016 11:52:53 +04:00  cat3k_caa-iosd-universalk9.SPA.152-3.E3.pkg
61968  -rw-    28883852   Mar 4 2016 11:52:54 +04:00  cat3k_caa-platform.SPA.03.07.03E.pkg
61969  -rw-   123237184   Mar 4 2016 11:52:54 +04:00  cat3k_caa-wcm.SPA.10.3.130.0.pkg
   13  drwx        4096   Mar 4 2016 12:01:08 +04:00  virtual-instance
15490  drwx        4096   Mar 6 2016 15:33:49 +04:00  dc_profile_dir
15492  drwx        4096   Mar 4 2016 12:02:40 +04:00  wnweb_store
61960  -rw-       10260   Mar 6 2016 15:34:30 +04:00  vlan.dat

1621966848 bytes total (1292292096 bytes free)

Normal switching functionality is fine but I started looking deeper when the Mobility Agent on the switch would not enable the control path to the Mobility controller - which is when I saw the Bootldr issues.

When I run show version on the switch - notice the name of the Bootldr in the below output, which is different to all the other switches that are working fine, they show "BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 1.18, RELEASE SOFTWARE (P)"

IME-AMY-SWI-13#show vers
Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.07.03E RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Wed 13-Jan-16 23:40 by prod_rel_team

Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

ROM: IOS-XE ROMMON
BOOTLDR: MD0002R01.0112182013
IME-AMY-SWI-13 uptime is 3 minutes
Uptime for this control processor is 7 minutes
System returned to ROM by reload at 15:28:08 ZP4 Sun Mar 6 2016
System image file is "flash:packages.conf"
Last reload reason: Reload command

Frequent Contributor

Is the new switch running the

Is the new switch running the same OS level as the other switches? I see it is running 3.7.3e which is the latest, but 3.6.4e is the MD release

Beginner

Hi,

Hi,

Can you tell me how you fixed this problem? We are experiencing the same problems with 3 new 3650 switches. 

Highlighted
Beginner

Hi Nathan,

Hi Nathan,

i ran into the same problem, how did you solve this ?

Regards,

Mike

VIP Mentor

Mike,

Mike,

not sure what file that is in the boot loader. I think you can use the global command 'boot bootldr' to specify a new file. I am thinking, why not copy the relevant files from a working switch to the flash of the problem switch, then use the 'boot bootldr' command to load those files...

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