Hi friends
,
Our 7507 router got rebooted with crashinfo.. need help to decode and to find the root cause..
Attached below show version and error logs with crashinfo attachment..
=====================Show version==========================
------------------ show version ------------------
Cisco Internetwork Operating System Software
IOS (tm) RSP Software (RSP-IK9SV-M), Version 12.3(26), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Mon 17-Mar-08 20:51 by dchih
ROM: System Bootstrap, Version 12.0(10r)S1, RELEASE SOFTWARE (fc1)
CB-DR-CR01 uptime is 1 day, 3 hours, 32 minutes
System returned to ROM by reload at 02:13:14 UTC Fri Apr 2 2010
System restarted at 07:43:29 IST Fri Apr 2 2010
System image file is "disk0:rsp-ik9sv-mz.123-26.bin"
Last reload reason: Unknown reason
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco RSP8 (R7000) processor with 131072K/8216K bytes of memory.
R7000 CPU at 250MHz, Implementation 39, Rev 3.3, 256KB L2, 2048KB L3 Cache
Last reset from power-on
G.703/E1 software, Version 1.0.
G.703/JT2 software, Version 1.0.
X.25 software, Version 3.0.0.
Bridging software.
Primary Rate ISDN software, Version 1.1.
Channelized E1, Version 1.0.
Chassis Interface.
4 VIP6-80 RM7000B controllers (2 FastEthernet)(8 Serial)(40 E1).
1 VIP4-80 RM7000 controller (16 E1).
2 FastEthernet/IEEE 802.3 interface(s)
124 Serial network interface(s)
2043K bytes of non-volatile configuration memory.
62976K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).
16384K bytes of Flash internal SIMM (Sector size 256K).
Slave in slot 2 is running Cisco Internetwork Operating System Software
IOS (tm) RSP Software (RSP-DW-M), Version 12.3(26), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Mon 17-Mar-08 20:55 by dchih
Slave: Loaded from system
Slave: cisco RSP8 (R7000) processor with 131072K bytes of memory.
Configuration register is 0x2102
===============================Show inventory====================
------------------ show inventory ------------------
NAME: "7507mx chassis, ID:60307762", DESCR: "7507mx chassis"
PID: 132 , VID: Hardware Version : 1.01, Board Revision : A0, SN: 60307762
NAME: "Line Card 0", DESCR: "Versatile Interface Processor (VIP6-80)"
PID: VIP6-80 , VID: Hardware Version : 2.03, Board Revision : B0, SN: 34143559
NAME: "Card Slot 0, Bay 0", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : B0, SN: JAE0943NXNY
NAME: "Line Card 1", DESCR: "Versatile Interface Processor (VIP6-80)"
PID: VIP6-80 , VID: Hardware Version : 2.03, Board Revision : B0, SN: 34250368
NAME: "Card Slot 1, Bay 0", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : B0, SN: JAE0943NRDJ
NAME: "Card Slot 1, Bay 1", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : B0, SN: JAE0943NXQS
NAME: "Line Card 2", DESCR: "R7000"
PID: RSP8 , VID: Hardware Version : 1.07, Board Revision : A0, SN: 34251995
NAME: "RSP at Slot 3", DESCR: "R7000"
PID: RSP8 , VID: Hardware Version : 1.7, Board Revision : A0, SN: 34251982
NAME: "Line Card 4", DESCR: "Versatile Interface Processor (VIP6-80)"
PID: VIP6-80 , VID: Hardware Version : 2.03, Board Revision : B0, SN: 34250459
NAME: "Card Slot 4, Bay 0", DESCR: "Dual Port FastEthernet (RJ45)"
PID: PA-2FE-TX , VID: Hardware Version : 1.1, Board Revision : A0, SN: JAE0933JBWV
NAME: "Card Slot 4, Bay 1", DESCR: "8 Port Serial Adapter ( V35)"
PID: PA-8T-V35 , VID: Hardware Version : 1.17, Board Revision : A0, SN: 34050247
NAME: "Line Card 5", DESCR: "Versatile Interface Processor (VIP6-80)"
PID: VIP6-80 , VID: Hardware Version : 2.03, Board Revision : B0, SN: 33826297
NAME: "Card Slot 5, Bay 0", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : C1, SN: JAE1009X3ZN
NAME: "Card Slot 5, Bay 1", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : C0, SN: JAE1004UHN9
NAME: "Line Card 6", DESCR: "Versatile Interface Processor (VIP4-80)"
PID: VIP4-80 , VID: Hardware Version : 2.04, Board Revision : A0, SN: 35411523
NAME: "Card Slot 6, Bay 0", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : C1, SN: JAE11054GQF
NAME: "Card Slot 6, Bay 1", DESCR: "8 port, software configurable Multichannel T1/E1 without TDM Port Adapter"
PID: PA-MC-8TE1+ , VID: Hardware Version : 3.0, Board Revision : C1, SN: JAE11054GPM
======================================Error in crashinfo============================
Apr 2 07:43:01 IST: %SYS-3-MGDTIMER: Previous timer has bad forward linkage, timer = 44835D40.
-Process= "CallMIB Background", ipl= 0, pid= 151
-Traceback= 404A4F80 404A52A8 4084DFE8
Apr 2 07:43:01 IST: %SCHED-3-UNEXPECTEDTIMER: Unknown timer expiration, timer = 42D01D38, type 17602.
-Process= "CallMIB Background", ipl= 0, pid= 151
-Traceback= 4084E038
07:43:03 IST Fri Apr 2 2010: TLB (load or instruction fetch) exception, CPU signal 10, PC = 0x40999250
--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
-Traceback= 40999250 40999FAC 4017AB94 401E0430 401E1908 401CB624
$0 : 00000000, AT : 42CA0000, v0 : 4084B644, v1 : 00000000
a0 : 0C127250, a1 : 44835D38, a2 : 00000000, a3 : 00008676
t0 : 00000030, t1 : 3400E701, t2 : 34008700, t3 : FFFF00FF
t4 : 00000083, t5 : 3E840024, t6 : 00000400, t7 : 43907704
s0 : 00000000, s1 : 44835D38, s2 : 4084B644, s3 : 448BDBF0
s4 : 43610000, s5 : 448BDBF0, s6 : 44830AA4, s7 : 42140000
t8 : 4485282C, t9 : 00000000, k0 : 30408401, k1 : 30410000
gp : 42CA3D90, sp : 4485279C, s8 : 00000000, ra : 40999FAC
EPC : 40999250, ErrorEPC : 0AA60045, SREG : 3400E703
MDLO : 00000001, MDHI : 03300440, BadVaddr : 0C12729A
DATA_START : 0x420F9430
Cause 00000008 (Code 0x2): TLB (load or instruction fetch) exception
=== Start of Crashinfo Collection (07:43:03 IST Fri Apr 2 2010) ===
For image:
Cisco Internetwork Operating System Software
IOS (tm) RSP Software (RSP-IK9SV-M), Version 12.3(26), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Mon 17-Mar-08 20:51 by dchih
regards
Amar
