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Cisco 819HG-4G: Default profile 1 not active


Hi all,

Recently we purchaged a Cisco 819HG-4G router. Unfortunally I am unable to get the default profile 1 active.

Local Dutch Provider is KPN.


chat-script lte "" "AT!CALL" TIMEOUT 20 "OK"
interface Cellular0
 no ip address
 encapsulation slip
 dialer in-band
 dialer string lte
interface Dialer1
 ip address negotiated
 encapsulation ppp
 dialer in-band
 dialer string lte
 dialer-group 1
 ppp chap hostname KPN
 ppp chap password 0 KPN
 ppp ipcp dns request

ip route Dialer1

dialer-list 1 protocol ip list 1
access-list 1 permit any

line 3
 exec-timeout 0 0
 script dialer lte
 no exec
 transport input all
 transport output all


sh cel 0 profile

Profile 1 = INACTIVE* **
PDP Type = IPv4
Access Point Name (APN) =
Authentication = CHAP
Username: KPN
Password: KPN

  * - Default profile
 ** - LTE attach profile

Configured default profile for active SIM 0 is profile 1.

(Also tried with no Athentication and no Username and Password)


sh cel 0 network
Current System Time = Sun Jan 6 0:13:30 1980
Current Service Status = Normal
Current Service = Packet switched
Current Roaming Status = Home
Network Selection Mode = Automatic
Network = KPN
Mobile Country Code (MCC) = 204
Mobile Network Code (MNC) = 8
Packet switch domain(PS) state = Attached
Registration state(EMM) = Registered
Tracking Area Code (TAC) = 12002
Cell ID = 13831948
Primary Scrambling Code = 65535


sh cel 0 sec
Active SIM = 0
SIM switchover attempts = 0
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3


Can someone help me to figure this out?

Thanks in advance!






Is your problem already solved?

You can't use ppp dialer, everything must be configured on the cellular interface.

no interface dialer 1

interface Cellular0
 description KPN
 ip address negotiated
 encapsulation slip
 dialer in-band
 dialer idle-timeout 300
 dialer string LTE
 dialer-group 1
 async mode interactive

ip route cellular0


For 819HG,  check profile 3.  It should come active automatically. 

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