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Cisco C8300-2N2S-6T

Robert Plunkett
Level 1
Level 1

Good evening, I installed a C-NIM-4X card into a Cisco C8300-2N2S-6T router, when I looked at the status is said "booting" and I can't access it.

Can someone help with getting this card becoming active please?

1 Accepted Solution

Accepted Solutions

Jens Albrecht
Level 4
Level 4

Hello @kniederberger,

based on your output it seems that you inserted the C-NIM-4X module into the C-SM-NIM-ADPT carrier card. This does not work.

The C-NIM-4X module is supported only for operation in the embedded NIM slots.
This is a known limitation mentioned in the corresponding data sheet for these modules (look at the installation section):

https://www.cisco.com/c/en/us/products/collateral/routers/catalyst-8300-series-edge-platforms/catalyst-8000-series-gigabit-ethernet-lan-wan-modules-ds.html#Modulefeaturecomparison

So you need to swap your NIM-modules accordingly and then all modules should come up.

HTH!

View solution in original post

12 Replies 12

marce1000
Hall of Fame
Hall of Fame

 

  - Attach a console to the router and scrutinize the complete boot process ?
 - https://www.cisco.com/c/en/us/products/collateral/routers/catalyst-8300-series-edge-platforms/catalyst-8000-series-gigabit-ethernet-lan-wan-modules-ds.html , look at Table 4 and report back
 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Thank you Marce 1000, I tried another module out of the box, and even on a different router, and they both produced the same result.

 

 

                         - Take care as  other posted , to install the minimum IOS version required , 17.11.1
 Ref : https://www.cisco.com/c/en/us/products/collateral/routers/catalyst-8300-series-edge-platforms/catalyst-8000-series-gigabit-ethernet-lan-wan-modules-ds.html    Table 1
>...

Min. required IOS Version

17.11.1

17.11.1

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Minimum required IOS version: 17.11.1

Regards, LG
*** Please Rate All Helpful Responses ***

kniederberger
Level 1
Level 1

I have the same problem and am running 17.12.04 on a C8300-1N1S-4T2X.

spa in 1/1, still booting
%SPA_OIR-6-OFFLINECARD: SPA (C-NIM-4X) offline in subslot 1/1

Any help would be appreciated!
Sh Platform -- 1/1 C-NIM-4X booting 00:03:35

 

Hello
please review here  and let us know how you get on?


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

Hi Paul. Was this response to me and if so, which commands did you want output from? Thanks.

RIV-C8300#hw-module session 1/1 endpoint 0
Establishing session connect to subslot 1/1
To exit, type ^a^q

picocom v3.1

port is : /dev/ttyADPT_NIM1
flowcontrol : none
baudrate is : 9600
parity is : none
databits are : 8
stopbits are : 1
escape is : C-a
local echo is : no
noinit is : no
noreset is : no
hangup is : no
nolock is : yes
send_cmd is : sz -vv
receive_cmd is : rz -vv -E
imap is :
omap is :
emap is : crcrlf,delbs,
logfile is : none
initstring : none
exit_after is : not set
exit is : no

Type [C-a] [C-h] to see available commands
Terminal ready

Terminating...
Skipping tty reset...
Thanks for using picocom
RIV-C8300#show facility-alarm status
System Totals Critical: 1 Major: 1 Minor: 0

Source Time Severity Description [Index]
------ ------ -------- -------------------

POE Bay 0 Jun 03 2025 09:33:08 INFO Power Over Ethernet Module Missing [0]

POE Bay 1 Jun 03 2025 09:33:08 INFO Power Over Ethernet Module Missing [0]

GigabitEthernet0/0/0 Jun 03 2025 09:33:27 CRITICAL Physical Port Link Down [1]

GigabitEthernet0/0/1 Jun 03 2025 09:33:25 INFO Physical Port Administrative State Down [2]

GigabitEthernet0/0/2 Jun 03 2025 09:33:25 INFO Physical Port Administrative State Down [2]

GigabitEthernet0/0/3 Jun 03 2025 09:33:25 INFO Physical Port Administrative State Down [2]

xcvr container 0/0/5 Jun 03 2025 09:33:25 INFO Transceiver Missing [0]

xcvr container 1/0/0 Jun 03 2025 09:34:04 INFO Transceiver Missing [0]

NIM subslot 1/1 Jun 03 2025 09:33:24 MAJOR Boot state [1]

RIV-C8300#sh hw-module subslot all oir
Module Model Operational Status
----------------------- -------------------- ------------------------
subslot 0/0 4x1G-2xSFP+ ok
subslot 0/1 C-NIM-1X ok
subslot 1/0 C-NIM-1X ok
subslot 1/1 C-NIM-4X booting

Jens Albrecht
Level 4
Level 4

Hello @kniederberger,

based on your output it seems that you inserted the C-NIM-4X module into the C-SM-NIM-ADPT carrier card. This does not work.

The C-NIM-4X module is supported only for operation in the embedded NIM slots.
This is a known limitation mentioned in the corresponding data sheet for these modules (look at the installation section):

https://www.cisco.com/c/en/us/products/collateral/routers/catalyst-8300-series-edge-platforms/catalyst-8000-series-gigabit-ethernet-lan-wan-modules-ds.html#Modulefeaturecomparison

So you need to swap your NIM-modules accordingly and then all modules should come up.

HTH!

Hello Jens,
Thanks for pointing that out! I completely missed that in that 21-page document. Unfortunately, this is a live system with a few remote branches connected to it so finding an opportunity to have downtime and re-arrange my interfaces/config will be difficult, but it has to happen. I'll let you know how it works out.

Thanks again!

That was the problem. I was able to schedule some downtime to move the modules around to different slots and re-configure the interfaces. The module is now working correctly. Thanks again!

Glad to hear its working now. So please mark my above post as 'solution' so that this topic gets marked as solved. Thanks!

 

   - @Jens Albrecht                  Done ! (Marked as a solution)  => Tips always appreciated (LOL!)

   M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '