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Cisco Catalyst 4507R+E with WS-SUP7L-E not boot

epbfiisunas
Level 1
Level 1

Hello... experts on cisco---my name is Edinson ... and I have a Switch catalyst 4507R+E with WS-x45-Sup7L-E

but This has problem with boot .....then show the outputs of the console interface when you boot the switch.

---------------------------------------------------------------------------------------------------------------------------------------------------------

 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for  WS-X45-SUP7L-E System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG11
 CPU Rev: 2.2, Board Rev: 4, Board Type: 105
 CPLD Lobot Rev: 7.0x4458.0xbdd7
 Chassis: WS-C4507R+E

 MAC Address  : a4-4c-11-1e-10-9d
 IP Address   : 172.16.3.148
 Netmask      : 255.255.252.0
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . .
 Management Ethernet Link Up: 1Gb Full Duplex
 .

 ******** The system will autoboot now ********


 config-register = 0x102
 Autobooting using BOOT variable specified file.....

 Could not find a valid file in BOOT environment variable.
 BOOT variable can be set from IOS. To find currently set
 Rom Monitor variables, please type 'set' command.

 For help on choosing a boot method,  type 'confreg' command.
rommon 1 >version
 Rom Monitor (P) Version 15.0(1r)SG11
 Compiled Fri 17-Oct-14 03:13 by chandsin-k10rommon_150_1r_SG11

 Supervisor: WS-X45-SUP7L-E  Chassis: WS-C4507R+E
 CPU Rev: 2.2, Board Rev: 4, Board Type: 105
 CPLD Lobot Rev: 7.0x4458.0xbdd7 Installed memory: 2048 MBytes
rommon 2 >set
 PS1=rommon ! >
 ConfigReg=0x0102
 SupportedFeatures=1
 UplinksSelectSfpSystemRequiredParameter=1
 DiagMonitorAction=Normal
 RET_2_RTS=14:50:52 UTC Mon Mar 28 2016
 RET_2_RCALTS=
 ConsecPostPassedCnt=5
 Netmask=255.255.252.0
 Broadcast=172.16.3.255
 IpAddr=172.16.3.148
 RommonVer=15.0(1r)SG11
 BootedFileName=tftp://172.16.3.147/cat4500e-universal.SPA.03.05.03.E.152-1.E3.bin
rommon 3 >dir bootflash:
 *

 Date       Time    Attribute   Size         Name
 ========== =====   ==========  ==========   ================
 2016/03/28 14:32   -rw-rw-rw-   173924052   cat4500e-universal.SPA.03.06.03.E.152-2.E3.bin

   Total space =    798175 KB
   Available   =    631516 KB

rommon 4 >boot bootflash://cat4500e-universal.SPA.03.06.03.E.152-2.E3.bin
 *
USER//cat4500e-universal.SPA.03.06.03.E.152-2.E3.bin is not a regular file
 boot: can not load "bootflash://cat4500e-universal.SPA.03.06.03.E.152-2.E3.bin"
rommon 5 >
 Management Ethernet Link Up: 1Gb Full Duplex

rommon 5 >boot bootflash:/cat4500e-universal.SPA.03.06.03.E.152-2.E3.bin
 *
Loading image !!!!!!!!!!!!!!!!!!!!!!

 Checking digital signature....
 [bootflash:/cat4500e-universal.SPA.03.06.03.E.152-2.E3.bin]
 Digitally Signed Release Software with key version A

Rommon reg: 0x00004F80
Reset2Reg: 0x00000F00

Image load status: 0x00000000

Decompressed 0 bytes, expected 3136413 bytes, image corrupt

 Winter 110 controller 0x0468ADD8..0x047F413F Size:0x002FDB9D
Image corrupt: bad Winter 110 controller

Resetting...

---------------------------------------------------------------------------------------------------------------

But when I load another image, this is response:

 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for  WS-X45-SUP7L-E System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG11
 CPU Rev: 2.2, Board Rev: 4, Board Type: 105
 CPLD Lobot Rev: 7.0x4458.0xbdd7
 Chassis: WS-C4507R+E

 MAC Address  : a4-4c-11-1e-10-9d
 IP Address   : 172.16.3.148
 Netmask      : 255.255.252.0
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . .
 Management Ethernet Link Up: 1Gb Full Duplex
 .

 ******** The system will autoboot now ********


 config-register = 0x102
 Autobooting using BOOT variable specified file.....

 Could not find a valid file in BOOT environment variable.
 BOOT variable can be set from IOS. To find currently set
 Rom Monitor variables, please type 'set' command.

 For help on choosing a boot method,  type 'confreg' command.
rommon 2 >boot tftp://172.16.3.147/cat4500e-universal.SPA.03.05.03.E.152-1.E3.bin


 Tftp Session details are ....

 Filename     : /cat4500e-universal.SPA.03.05.03.E.152-1.E3.bin
 IP Address   : 172.16.3.148
 Loading from TftpServer: 172.16.3.147
  TftpBlkSize  : 1468
 RxDataPacket : 115386

 Loaded 169385432 bytes successfully.

 Checking digital signature....
 [/cat4500e-universal.SPA.03.05.03.E.152-1.E3.bin]
 Digitally Signed Release Software with key version A

Rommon reg: 0x00004F80
Reset2Reg: 0x00000F00

Image load status: 0x00000000
###
Winter 110 controller 0x04688FA8..0x047F230F Size:0x002FDB9D Program Done!
###########################
[   57.324367] pci 0000:00:00.0: ignoring class b20 (doesn't match header type 01)
[   59.308549] Kernel panic - not syncing: Out of memory and no killable processes...
[   59.308554]
[   59.414823] Rebooting in 180 seconds..

--------------------------------------------------------------------------------------------------------------------------------------

I hope you can help me .. thanks

5 Replies 5

Philip D'Ath
VIP Alumni
VIP Alumni

If looks like you have a hardware failure to me.  Hopefully you have a Cisco maintenance contract, like a SmartNet.  If so contact Cisco TAC and request an RMA.

Vinit Jain
Cisco Employee
Cisco Employee

Hello Edison

The issues shown above have been seen due to multiple reasons:

1. Like Philip mentioned, this could be a hardware issue

2. A software defect.

Could you please confirm the following:

- Did you run verify command on the IOS that you were trying to load

If yes, Then there are chances you may be hitting defect CSCuu38969.

Hope this helps.

Regards

Vinit

Thanks
--Vinit

Not ...I can not run that command..

view the next image

Hello,

Actually I was asking if you ran the command before trying to perform the upgrade or install the above listed IOS XE images. verify command is not present in rommon.

Also, the defect that i mentioned was depending on running a verify command on a corrupted image.

Regards

Vinit

Thanks
--Vinit

but I can not execute this command because it does not load the IOS. AS YOU WOULD?

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