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Cisco2901/K9 : ping falls problem in Slot 0,1

jogilsang
Level 1
Level 1

hi!!! cisco experts everyone :)

i'm jogilsang in south-korea.

 

(Problem Situation)

in spite of change Serial-slot to WAN MODUL, discover Ping-loss phenomenon in two slots (Cisco2901/K9)

slot 0,1,2,3 are same modul.

(but slot 0,1 : Ping-loss phenomenon, slot 2,3 : normal operation)

(Wanted) 

1. The possibility that router Equipment problem ?

 2. Does it may cause about ping loss?? ( text underlined red)

(if you want more information, please check my file tech-support.txt attached)

(because, listed below code is to be included tech-support.txt)

MSI Interrupt info:

===================

skip...

MSI 192, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 1, ctx 0x0, slot 0, IO_Controller, ERR, number 0

MSI 193, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 0, ctx 0x1, slot 0, IO_Controller, ERR, number 1

MSI 194, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 1, ctx 0x2, slot 0, IO_Controller, ERR, number 2

MSI 195, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 0, ctx 0x3, slot 0, IO_Controller, ERR, number 3

MSI 196, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 1, ctx 0x4, slot 0, IO_Controller, ERR, number 4

MSI 197, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 0, ctx 0x5, slot 0, IO_Controller, ERR, number 5

MSI 198, name: wic_mbrd_hdlc_error, hdlr 0x306DB518, cnt 1, ctx 0x6, slot 0, IO_Controller, ERR, number 6

skip...

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