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CISCO2921 + HWIC-3G-GSM V01 + 3g not working.

prathikr
Cisco Employee
Cisco Employee

Hi All , 

Here i come with another 3g issue , migrating from cisco 2821 to cisco 2921 

Same sim card works on 2821 , but not on 2921 ,

Cellular interface remains down :

Cellular0/0/0 is down, line protocol is down
Hardware is HSDPA/UMTS/EDGE/GPRS-850/900/1800/1900/2100MHz
Description: SIM 6056 3065 6N
MTU 1500 bytes, BW 384 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation PPP, LCP Closed, loopback not set
Keepalive not supported
Last input 00:11:57, output 00:11:58, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/10 (size/max)
30 second input rate 0 bits/sec, 0 packets/sec
30 second output rate 0 bits/sec, 0 packets/sec
21 packets input, 440 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
19 packets output, 247 bytes, 0 underruns
0 output errors, 0 collisions, 2 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up

Dialer1 is up, line protocol is up (spoofing)
Hardware is Unknown
Internet address will be negotiated using IPCP
MTU 1500 bytes, BW 56 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation PPP, LCP Closed, loopback not set
Keepalive set (10 sec)
DTR is pulsed for 1 seconds on reset
Last input never, output never, output hang never
Last clearing of "show interface" counters 00:12:25
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes
0 packets output, 0 bytes

Cellular comes up once the router is reloaded and goes down within few seconds 

Cellular interface has tunnel running 

------------------ show cellular 0/0/0 all ------------------


Hardware Information
====================
Modem Firmware Version = H1_1_8_3MCAP C:/WS/F
Modem Firmware built = 03/08/07
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) =
International Mobile Equipment Identity (IMEI) = 352678013592644
Integrated Circuit Card ID (ICCID) = 89610105165608000030
Mobile Subscriber Integrated Services
Digital Network-Number (MSISDN) =
Factory Serial Number (FSN) = D28052800061035
Modem Status = Online
Current Modem Temperature = 24 deg C, State = Normal
PRI SKU ID = 0, SKU Rev. = 20.0

Profile Information
====================
Profile password Encryption level: 7


Profile 1 = INACTIVE* **
--------
PDP Type = IPv4
Access Point Name (APN) = telstra.corp
Authentication = PAP
Username: Gadara@transgrid.net
Password: 0330492B081C065E1F0D4A22

Profile 4 = INACTIVE
--------
PDP Type = IPv4
Access Point Name (APN) = telstra.corp
Authentication = PAP
Username: Gadara@transgrid.net
Password: 107A1B390B0435195D00790C

* - Default profile

Data Connection Information
===========================
Data Transmitted = 0 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 2, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
Inactivity Reason = Unknown
Profile 5, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state

Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = UMTS/WCDMA (Attached)
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = AUS, Network = Telstra
Mobile Country Code (MCC) = 505
Mobile Network Code (MNC) = 1
Location Area Code (LAC) = 336
Routing Area Code (RAC) = 1
Cell ID = 12956
Primary Scrambling Code = 243
PLMN Selection = Automatic
Registered PLMN = , Abbreviated =
Service Provider = Telstra

Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 850, Channel Number = 4412
Current RSSI(RSCP) = -86 dBm
Band Selected = WCDMA V 850

Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3

GPS Information
==========================

GPS Info
-------------
GPS State: GPS disabled

Error Information
=================

Attached is the running config 

Appreciate any help in this regard

2 Replies 2

Philip D'Ath
Advisor
Advisor

Can you confirm the part number of the "3G" card?  I think you actually have a 4G card.

If so, you'll need changes something more like:

chat-script gsm "" "AT!SCACT=1" TIMEOUT 60 "OK"

interface cellular0/0/0

  encapsulation slip

interface Dialer1

  encapsulation slip

Philip D'Ath
Advisor
Advisor

Are you sure you are meant to be using an APN of telstra.corp ?

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