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Downgrade IOS-XE 17.4.1 on Cisco 4431 to 16.6.x

johnlloyd_13
Level 9
Level 9

hi,

i'm configuring a 4431 with UC bundle and it's shipped with IOS-XE 17.4.1 by default.

i got an on-prem license server which uses smart call home and we're not ready yet for the newer CSLU transport/config in our 4K routers since we're still running 16.12.x code.

my question is, can i 'downgrade' my 4431 to 16.6.x code which our other voice router is currently running in order to register this to on-prem smart license server?

will it lose it's UC feature/license once i downgrade? or will it turn UC license to 'eval' then i have ask TAC to 'convert' or issue my UC license to a smart license?

smart license is such a pain and it delays our network deployment.

 

4431#show version

Cisco IOS XE Software, Version 17.04.01a

Cisco IOS Software [Bengaluru], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 17.4.1a, RELEASE SOFTWARE (fc4)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2020 by Cisco Systems, Inc.

Compiled Fri 18-Dec-20 05:04 by mcpre

 

Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.

All rights reserved.  Certain components of Cisco IOS-XE software are

licensed under the GNU General Public License ("GPL") Version 2.0.  The

software code licensed under GPL Version 2.0 is free software that comes

with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such

GPL code under the terms of GPL Version 2.0.  For more details, see the

documentation or "License Notice" file accompanying the IOS-XE software,

or the applicable URL provided on the flyer accompanying the IOS-XE

software.

 

ROM: (c)

 

4431 uptime is 3 hours, 55 minutes

Uptime for this control processor is 3 hours, 58 minutes

System returned to ROM by PowerOn

System image file is "bootflash:isr4400-universalk9.17.04.01a.SPA.bin"

Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

 

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

 

If you require further assistance please contact us by sending email to

export@cisco.com.

 

Suite License Information for Module:'esg'

 

--------------------------------------------------------------------------------

Suite                 Suite Current         Type           Suite Next reboot

--------------------------------------------------------------------------------

FoundationSuiteK9     None                  Smart License  None

securityk9

appxk9

 

AdvUCSuiteK9          None                  Smart License  None

uck9

cme-srst

cube

 

Technology Package License Information:

 

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot

------------------------------------------------------------------

appxk9           None             Smart License    None

uck9             uck9             Smart License    uck9

securityk9       None             Smart License    None

ipbase           ipbasek9         Smart License    ipbasek9

 

The current throughput level is 500000 kbps

 

Smart Licensing Status: Registration Not Applicable/Not Applicable

 

 

4431#sh license summ

License Usage:

  License                 Entitlement Tag               Count Status

  -----------------------------------------------------------------------------

  uck9                    (ISR_4400_UnifiedCommun...)       1 IN USE


 

4431#sh license status

Utility:

  Status: DISABLED

 

Smart Licensing Using Policy:

  Status: ENABLED

 

Data Privacy:

  Sending Hostname: yes

    Callhome hostname privacy: DISABLED

    Smart Licensing hostname privacy: DISABLED

  Version privacy: DISABLED

 

Transport:

  Type: cslu

  Cslu address: <empty>

  Proxy:

    Not Configured

 

Policy:

  Policy in use: Merged from multiple sources.

  Reporting ACK required: yes (CISCO default)

  Unenforced/Non-Export Perpetual Attributes:

    First report requirement (days): 365 (CISCO default)

    Reporting frequency (days): 0 (CISCO default)

    Report on change (days): 90 (CISCO default)

  Unenforced/Non-Export Subscription Attributes:

    First report requirement (days): 90 (CISCO default)

    Reporting frequency (days): 90 (CISCO default)

    Report on change (days): 90 (CISCO default)

  Enforced (Perpetual/Subscription) License Attributes:

    First report requirement (days): 0 (CISCO default)

    Reporting frequency (days): 0 (CISCO default)

    Report on change (days): 0 (CISCO default)

  Export (Perpetual/Subscription) License Attributes:

    First report requirement (days): 0 (CISCO default)

    Reporting frequency (days): 0 (CISCO default)

    Report on change (days): 0 (CISCO default)

 

Miscellaneous:

  Custom Id: <empty>

 

Usage Reporting:

  Last ACK received: <none>

  Next ACK deadline: May 18 13:42:16 2023 UTC

  Reporting push interval: 30  days

  Next ACK push check: <none>

  Next report push: May 18 13:44:16 2022 UTC

  Last report push: <none>

  Last report file write: <none>

 

Trust Code Installed: <none>

8 Replies 8

balaji.bandi
Hall of Fame
Hall of Fame
my question is, can i 'downgrade' my 4431 to 16.6.x code which our other voice router is currently running in order to register this to on-prem smart license server?

You can downgrade, but smart License need to convert to old traditional, you need to get involve License or TAC for that.

 

instead, i would advice to uplift to version of code  where smart License accepted both devices.

 

BB

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johnlloyd_13
Level 9
Level 9

hi balaji,

thanks for your feedback! that's what i suspect when i downgrade and need to involve TAC.

what do you mean uplift code? can you expound please.

as you can see here 17.4.x started using CSLU and our on-prem is not ready for it yet. we're still using 'smart' or call-home in our 4K routers.

my 4431 to 16.6.x code which our other voice router is currently running in order to register this to on-prem smart license server?

Since you mentioned you already running OLD Code in the premises, so why not use new Kit with latest version ( you can use this approtuntiy) build new code and test it, and do cut over. and make upgrade old 1.6.6 to latest code. (i mean of uplift this version, before TAC anounce end of Life, may be they did).

 

https://community.cisco.com/t5/cisco-software-documents/smart-license-using-policy-slp/ta-p/4167670

BB

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Leo Laohoo
Hall of Fame
Hall of Fame

@johnlloyd_13 wrote:
System image file is "bootflash:isr4400-universalk9.17.04.01a.SPA.bin"

Heeeeeeeeeeeeeeey, WTF!

Can I see the first seven characters of the serial number of the chassis?  
Cisco said all routers, switches and WLC manufactured after February 2022 will now be in Install Mode.

hi leo,

 

FCZ2615

where did you read that? link?

as you can see there's no 'install' mode in the 'show version' output.


@johnlloyd_13 wrote:

FCZ2615


Date of Manufacture is some time 3rd week of April 2022.  So this is new. 


@johnlloyd_13 wrote:

where did you read that? link?

as you can see there's no 'install' mode in the 'show version' output.


Ok, now you've jarred my memory. 

All Catalyst 8k router shipped with 17.7.X will ship in "Install Mode".

What’s New? IOS XE 17.7 Routing Release​ Update

Ship in "install mode" instead of "bundle mode"          

In previous releases, images were installed using a .bin file. The router would go through various images before locating the correct one for that device and then boot up. Also, when inserting a new module or chassis, manual intervention was required to get the new switch running on the same version as active switches or modules.

 

Enhancements Starting with 17.7                                                                                                              With the 17.7 release, Catalyst 8200, 8300, 8500, and 8500L will ship in 'install mode,' which enables a faster boot time, image auto-upgrade, increased flexibility, and improved performance.


 

johnlloyd_13
Level 9
Level 9

you're out of topic here.

per subject, this is about 4K ISR and smart license.


@johnlloyd_13 wrote:

my question is, can i 'downgrade' my 4431 to 16.6.x code which our other voice router is currently running in order to register this to on-prem smart license server?


Well, start with the basic.  Is the serial number of the router in the correct Service Contract. 

If it is, contact the License Team and ask them to send a PAK with UC enabled.

Only then do you downgrade the firmware of the router.

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