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EHWIC-4ESG not being recognized by Cisco 2911

Hi all,

I have just purchased a EHWIC-4ESG card for my Cisco 2911 router. This is my first time installing an expansion card for a router.

If I execute show diag, I can see that the card is being recognized by the router, however when I run show ip interface brief, I am unable to see the new Ethernet ports. 

I am running IOS Version 15.4(1)T, on the Cisco Website I have found that the minimum requirement is 15.1(2)T so I should be OK.

Anything I can do? Or something I might have skipped?

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Console into the router and reboot the router.  Post the entire boot-up process.