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High CPU utilization in a CISCO GGSN (CISCO 7604 ios 12.4)

socrates_2000
Level 1
Level 1

We have a CISCO 7604 Router (GGSN) in our customer site. Since two weeks are observing high CPU utilization (even touching 100 percent). We performed a SNMP configuration on this routers 2 weeks back as well. But SNMP process is not consuming much CPU resources.  The following is the output of the "show proc cpu" and "show proc cpu history. Please help me with a fix.

------------------ show process cpu ------------------

CPU utilization for five seconds: 50%/15%; one minute: 49%; five minutes: 51%

PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process

   1        1436     36481         39  0.00%  0.00%  0.00%   0 Chunk Manager   

   2       19452    332170         58  0.00%  0.00%  0.00%   0 Load Meter      

   3           0         1          0  0.00%  0.00%  0.00%   0 chkpt message ha

   4    16658292    808257      20610  1.99%  0.69%  0.79%   0 Check heaps     

   5       29224    727491         40  0.00%  0.00%  0.00%   0 Pool Manager    

   6           0         2          0  0.00%  0.00%  0.00%   0 Timers          

   7         132     27660          4  0.00%  0.00%  0.00%   0 IPC Dynamic Cach

   8           0         1          0  0.00%  0.00%  0.00%   0 IPC Zone Manager

   9        4228   1656478          2  0.00%  0.00%  0.00%   0 IPC Periodic Tim

  10        3704   1656472          2  0.00%  0.00%  0.00%   0 IPC Deferred Por

  11           0         1          0  0.00%  0.00%  0.00%   0 IPC Seat Manager

  12           0         1          0  0.00%  0.00%  0.00%   0 IPC BackPressure

  13     3886236  76765855         50  0.31%  0.31%  0.31%   0 ARP Input       

  14      108124   1725807         62  0.00%  0.02%  0.01%   0 ARP Background  

  15           0         2          0  0.00%  0.00%  0.00%   0 ATM Idle Timer  

  16     1390416    586910       2369  0.00%  0.06%  0.05%   0 AAA high-capacit

  17           0       627          0  0.00%  0.00%  0.00%   0 AAA_SERVER_DEADT

  18           0         1          0  0.00%  0.00%  0.00%   0 Policy Manager  

  19           0         3          0  0.00%  0.00%  0.00%   0 DDR Timers      

  20           0         4          0  0.00%  0.00%  0.00%   0 Entity MIB API  

  21        8972    395087         22  0.00%  0.00%  0.00%   0 HC Counter Timer

  22           0         2          0  0.00%  0.00%  0.00%   0 PrstVbl         

  23           0         2          0  0.00%  0.00%  0.00%   0 Serial Backgroun

  24           0         1          0  0.00%  0.00%  0.00%   0 RO Notify Timers

  25           0         1          0  0.00%  0.00%  0.00%   0 RMI RM Notify Wa

  26           0         1          0  0.00%  0.00%  0.00%   0 Crash writer    

  27     1852640  76128016         24  0.00%  0.00%  0.00%   0 EEM ED Syslog   

  28           0         2          0  0.00%  0.00%  0.00%   0 XML Proxy Client

  29        4252   1660846          2  0.00%  0.00%  0.00%   0 GraphIt         

  30           0         2          0  0.00%  0.00%  0.00%   0 Dialer event    

  31           0         1          0  0.00%  0.00%  0.00%   0 SERIAL A'detect 

  32           0         1          0  0.00%  0.00%  0.00%   0 Critical Bkgnd  

  33        1328    168742          7  0.00%  0.00%  0.00%   0 Net Background  

  34           0         3          0  0.00%  0.00%  0.00%   0 IDB Work        

  35     1539012  22576268         68  0.00%  0.00%  0.00%   0 Logger          

  36      290440   1656417        175  0.07%  0.04%  0.05%   0 TTY Background  

  37       19464   1660934         11  0.00%  0.00%  0.00%   0 Per-Second Jobs 

  38           0         1          0  0.00%  0.00%  0.00%   0 DHCPD HA        

  39           0         1          0  0.00%  0.00%  0.00%   0 DHCPC HA        

  40           0         1          0  0.00%  0.00%  0.00%   0 Inode Table Dest

  41           4         4       1000  0.00%  0.00%  0.00%   0 rf task         

  42           8       698         11  0.00%  0.00%  0.00%   0 Net Input       

  43        8200    332283         24  0.00%  0.00%  0.00%   0 Compute load avg

  44      122488     29919       4093  0.07%  0.00%  0.00%   0 Per-minute Jobs 

  45          56     12127          4  0.00%  0.00%  0.00%   0 Transport Port A

  46           0         1          0  0.00%  0.00%  0.00%   0 AggMgr Process  

  47           0         1          0  0.00%  0.00%  0.00%   0 RF_INTERDEV_DELA

  48           0         1          0  0.00%  0.00%  0.00%   0 RF_INTERDEV_SCTP

  49           0         2          0  0.00%  0.00%  0.00%   0 SAMI IPCP retran

  50           8        49        163  0.00%  0.00%  0.00%   0 SAMI_EOBC_MAC_PR

  51        4496    165902         27  0.00%  0.00%  0.00%   0 SAMI Health Moni

  52           0         3          0  0.00%  0.00%  0.00%   0 SAMI LCP Notific

  53        1080    379616          2  0.00%  0.00%  0.00%   0 ddr monitor     

  54           0         1          0  0.00%  0.00%  0.00%   0 Bouncer Nitrox C

  55           0         1          0  0.00%  0.00%  0.00%   0 CF_INTERDEV_SCTP

  56           0         2          0  0.00%  0.00%  0.00%   0 CEF switching ba

  57     3305384  51171651         64  0.31%  0.25%  0.28%   0 ADJ resolve proc

  58           0         2          0  0.00%  0.00%  0.00%   0 SSM connection m

  59           0         2          0  0.00%  0.00%  0.00%   0 PSD Client      

  60           0         2          0  0.00%  0.00%  0.00%   0 AAA Dictionary R

  61    13411480  93461095        143  0.15%  0.20%  0.22%   0 AAA Server      

  62    14048596  96595345        145  0.79%  0.82%  0.85%   0 AAA ACCT Proc   

  63      574536  20618540         27  0.15%  0.11%  0.10%   0 ACCT Periodic Pr

  64        3712    165967         22  0.00%  0.00%  0.00%   0 CDP Protocol    

  65        4724     22879        206  0.00%  0.00%  0.00%   0 IP ARP Adjacency

  66           0         1          0  0.00%  0.00%  0.00%   0 IP ARP Retry Age

  67    65305420 759669253         85  3.75%  3.61%  3.51%   0 IP Input        

  68           0         1          0  0.00%  0.00%  0.00%   0 ICMP event handl

  69           0        14          0  0.00%  0.00%  0.00%   0 TurboACL        

  70           0         2          0  0.00%  0.00%  0.00%   0 TurboACL chunk  

  71           0         1          0  0.00%  0.00%  0.00%   0 LSP Tunnel FRR  

  72           0         1          0  0.00%  0.00%  0.00%   0 MPLS Auto-Tunnel

  73           0         3          0  0.00%  0.00%  0.00%   0 PPP Hooks       

  75           0         1          0  0.00%  0.00%  0.00%   0 SSS Manager     

  76           0         1          0  0.00%  0.00%  0.00%   0 SSS Feature Mana

  77           0         1          0  0.00%  0.00%  0.00%   0 SSS Feature Time

  78           4         2       2000  0.00%  0.00%  0.00%   0 Spanning Tree   

  79           0         1          0  0.00%  0.00%  0.00%   0 X.25 Encaps Mana

  80           0         1          0  0.00%  0.00%  0.00%   0 IPv6 Echo event 

  81        2908    252338         11  0.00%  0.00%  0.00%   0 CEF background p

  82     2537204     28269      89752  0.00%  0.07%  0.09%   0 IP Background   

  83    13182572  78885015        167  0.71%  0.71%  0.74%   0 IP RIB Update   

  84       23576    928237         25  0.00%  0.00%  0.00%   0 CEF: IPv4 proces

  85           0         5          0  0.00%  0.00%  0.00%   0 ADJ background  

  86           0         3          0  0.00%  0.00%  0.00%   0 Flow Exporter Ti

  87           0         1          0  0.00%  0.00%  0.00%   0 Socket Timers   

  88           0         1          0  0.00%  0.00%  0.00%   0 GTP Proxy PPP   

  89           0         1          0  0.00%  0.00%  0.00%   0 GTP Proxy PPP De

  90         620     49247         12  0.00%  0.00%  0.00%   0 GPRS-CF         

  91           0        10          0  0.00%  0.00%  0.00%   0 SCTP Main Proces

  92           0         1          0  0.00%  0.00%  0.00%   0 CHKPT EXAMPLE   

  93           0         1          0  0.00%  0.00%  0.00%   0 CHKPT DevTest   

  94           0         1          0  0.00%  0.00%  0.00%   0 VPDN call manage

  95           0         2          0  0.00%  0.00%  0.00%   0 PPP IP Route    

  96           0         2          0  0.00%  0.00%  0.00%   0 PPP IPCP        

  97           0         3          0  0.00%  0.00%  0.00%   0 SNMP Timers     

  98           0         1          0  0.00%  0.00%  0.00%   0 IP Traceroute   

  99        1524     84712         17  0.00%  0.00%  0.00%   0 TCP Timer       

100         488     11514         42  0.00%  0.00%  0.00%   0 TCP Protocols   

101           0         1          0  0.00%  0.00%  0.00%   0 COPS            

102          24      5547          4  0.00%  0.00%  0.00%   0 HTTP CORE       

103           0         1          0  0.00%  0.00%  0.00%   0 RARP Input      

104           0         1          0  0.00%  0.00%  0.00%   0 LAPB Process    

105           0         2          0  0.00%  0.00%  0.00%   0 LFDp Input Proc 

106           0         1          0  0.00%  0.00%  0.00%   0 PAD InCall      

107           0         2          0  0.00%  0.00%  0.00%   0 X.25 Background 

108           0         2          0  0.00%  0.00%  0.00%   0 PPP Bind        

109           0         2          0  0.00%  0.00%  0.00%   0 PPP SSS         

110           0         1          0  0.00%  0.00%  0.00%   0 MQC Flow Event B

111      681092 348012352          1  0.15%  0.15%  0.15%   0 HQF Shaper Backg

112           0         1          0  0.00%  0.00%  0.00%   0 L2X Data Daemon 

113        3180    829143          3  0.00%  0.00%  0.00%   0 BOUNCER_CONSOLE 

114           0         2          0  0.00%  0.00%  0.00%   0 bouncer_TTY Back

115           0         1          0  0.00%  0.00%  0.00%   0 IPv6 Inspect Tim

116           0         1          0  0.00%  0.00%  0.00%   0 Crypto HW Proc  

117           0         2          0  0.00%  0.00%  0.00%   0 NOR_RTP         

118           0         2          0  0.00%  0.00%  0.00%   0 cpf_process_msg_

119           0         2          0  0.00%  0.00%  0.00%   0 AAA Cached Serve

120           0         2          0  0.00%  0.00%  0.00%   0 ENABLE AAA      

121           0         1          0  0.00%  0.00%  0.00%   0 EM Background Pr

122           0         1          0  0.00%  0.00%  0.00%   0 Key chain liveke

123           0         2          0  0.00%  0.00%  0.00%   0 LINE AAA        

124           0         2          0  0.00%  0.00%  0.00%   0 LOCAL AAA       

125           0        15          0  0.00%  0.00%  0.00%   0 MPLS Auto Mesh P

126           0         2          0  0.00%  0.00%  0.00%   0 Diameter Base pr

127           0         1          0  0.00%  0.00%  0.00%   0 Diameter Transpo

128           0         2          0  0.00%  0.00%  0.00%   0 TPLUS           

129       36472  16382665          2  0.07%  0.00%  0.00%   0 fastblk backgrou

130           0         2          0  0.00%  0.00%  0.00%   0 Crypto Support  

131           0         1          0  0.00%  0.00%  0.00%   0 Crypto INT      

132           0         3          0  0.00%  0.00%  0.00%   0 Crypto IKE Dispa

133           0         3          0  0.00%  0.00%  0.00%   0 Crypto IKMP     

134           0         1          0  0.00%  0.00%  0.00%   0 IPSEC manual key

135         476     82945          5  0.00%  0.00%  0.00%   0 IPSEC key engine

136           0         1          0  0.00%  0.00%  0.00%   0 CRYPTO QoS proce

137           0        26          0  0.00%  0.00%  0.00%   0 Crypto ACL      

138           4         1       4000  0.00%  0.00%  0.00%   0 Crypto PAS Proc 

139          52         9       5777  0.00%  0.00%  0.00%   0 crypto engine pr

140           4         4       1000  0.00%  0.00%  0.00%   0 Crypto CA       

141           0         1          0  0.00%  0.00%  0.00%   0 Crypto PKI-CRL  

142           0         1          0  0.00%  0.00%  0.00%   0 encrypt proc    

143           0         2          0  0.00%  0.00%  0.00%   0 crypto sw pk pro

144           0         2          0  0.00%  0.00%  0.00%   0 Lawful Intercept

145           0         2          0  0.00%  0.00%  0.00%   0 LI messaging    

146         588     55397         10  0.00%  0.00%  0.00%   0 IPv6 IDB        

147         200     27661          7  0.00%  0.00%  0.00%   0 IPv6 Input      

148           0         1          0  0.00%  0.00%  0.00%   0 IPv6 ND         

149           0         1          0  0.00%  0.00%  0.00%   0 IPv6 Address    

150       32428   6643366          4  0.00%  0.00%  0.00%   0 MLD             

151           0         3          0  0.00%  0.00%  0.00%   0 IPv6 RIB Event H

152           0         2          0  0.00%  0.00%  0.00%   0 Control-plane ho

153    10093684 148742879         67  0.23%  0.25%  0.24%   0 AAA SEND STOP EV

154           0         1          0  0.00%  0.00%  0.00%   0 cpf_process_tpQ 

155         372    165859          2  0.00%  0.00%  0.00%   0 RMON Recycle Pro

156           0         2          0  0.00%  0.00%  0.00%   0 RMON Deferred Se

157           0         1          0  0.00%  0.00%  0.00%   0 Syslog Traps    

158           0         1          0  0.00%  0.00%  0.00%   0 DATA Transfer Pr

159           0         1          0  0.00%  0.00%  0.00%   0 DATA Collector  

160           0         2          0  0.00%  0.00%  0.00%   0 EEM ED Resource 

161           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Track    

162           0         2          0  0.00%  0.00%  0.00%   0 EEM ED Routing  

163           0         1          0  0.00%  0.00%  0.00%   0 VPDN Test       

164     1469176  22311637         65  0.00%  0.00%  0.00%   0 Syslog          

165           4       270         14  0.00%  0.00%  0.00%   0 EEM Server      

166           0         3          0  0.00%  0.00%  0.00%   0 EEM ED CLI      

167           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Counter  

168           0         3          0  0.00%  0.00%  0.00%   0 EM ED GOLD      

169           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Interface

170           0         3          0  0.00%  0.00%  0.00%   0 EEM ED IOSWD    

171           0         3          0  0.00%  0.00%  0.00%   0 EEM ED None     

172           0         3          0  0.00%  0.00%  0.00%   0 EEM ED OIR      

173           0         3          0  0.00%  0.00%  0.00%   0 EEM ED SNMP     

174           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Test     

175         184     45180          4  0.00%  0.00%  0.00%   0 EEM ED Timer    

176           0         2          0  0.00%  0.00%  0.00%   0 EEM Policy Direc

177           0         3          0  0.00%  0.00%  0.00%   0 EEM ED RF       

178           0         2          0  0.00%  0.00%  0.00%   0 EEM ED SNMP Noti

179           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Config   

180           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Env      

181       10148   4129972          2  0.00%  0.00%  0.00%   0 DUART Background

182          24       188        127  0.00%  0.00%  0.00%   3 Virtual Exec    

183           0         1          0  0.00%  0.00%  0.00%   0 Key Proc        

184   338568532 180775847       1872 16.30% 15.29% 15.44%   0 GTP Management  

185          68       553        122  0.00%  0.00%  0.00%   0 Collection proce

186           0         1          0  0.00%  0.00%  0.00%   0 GPRS DNS Managem

187      783080    345563       2266  0.00%  0.01%  0.00%   0 GTP PDP Cleanup 

188   209011156 183022403       1141  5.99%  6.57%  7.14%   0 GPRS RADIUS Mana

189           0         1          0  0.00%  0.00%  0.00%   0 GPRS DCCA Client

190      484188   6619977         73  0.07%  0.04%  0.02%   0 DHCP Client     

191      357640   3700177         96  0.00%  0.01%  0.00%   0 GPRS DHCP Manage

192     8917144   1580555       5641  0.23%  0.56%  0.55%   0 GPRS DHCP Client

193        5556       988       5623  0.00%  0.00%  0.00%   0 GPRS Charging   

194        8872     21447        413  0.00%  0.00%  0.00%   0 GPRS Charging Tr

195           0         1          0  0.00%  0.00%  0.00%   0 GGSN iSCSI proce

196    60563196 483294801        125  1.83%  2.06%  2.17%   0 RADIUS          

197    24054624 436402697         55  1.67%  1.56%  1.47%   0 GTP I/O         

198      233272  51329053          4  0.00%  0.04%  0.05%   0 PPP manager     

199      180528  51329049          3  0.07%  0.02%  0.00%   0 PPP Events      

200        3552   1657387          2  0.00%  0.00%  0.00%   0 Multilink PPP   

201      303256   9218097         32  0.00%  0.02%  0.05%   0 IP SNMP         

202       93368   1636934         57  0.00%  0.00%  0.00%   0 PDU DISPATCHER  

203    11566196   1677628       6894  0.00%  0.00%  0.58%   0 SNMP ENGINE     

204           0         2          0  0.00%  0.00%  0.00%   0 IP SNMPV6       

205           0         1          0  0.00%  0.00%  0.00%   0 SNMP ConfCopyPro

206    45660976  74294763        614  0.15%  0.16%  0.18%   0 SNMP Traps      

207           0        95          0  0.00%  0.00%  0.00%   0 MPLS MIB traps  

208       17860   1705409         10  0.00%  0.05%  0.46%   0 NTP             

209         376     27724         13  0.00%  0.00%  0.00%   0 Time Range Proce

210          20         3       6666  0.00%  0.00%  0.00%   0 VTEMPLATE Backgr

211        2500       300       8333  0.00%  0.33%  0.28%   4 Virtual Exec    

212      382108   1745612        218  0.00%  0.00%  0.00%   0 AAA aux        

------------------ show process cpu history ------------------

GGSNLAG01   04:11:01 PM Friday Jul 15 2011 GMT

    555554444444444555555555544444444444444455555555555555544444

    000008888844444000001111188888888887777700000555554444477777

100                                                            

90                                                            

80                                                            

70                                                            

60                                              *****         

50 **********     *********************************************

40 ************************************************************

30 ************************************************************

20 ************************************************************

10 ************************************************************

   0....5....1....1....2....2....3....3....4....4....5....5....6

             0    5    0    5    0    5    0    5    0    5    0

               CPU% per second (last 60 seconds)

    565555555995555555565565985555555565556995555555555555985555

    598858449996645404208616916785557925352994377598459745907778

100          **             *              **             *    

90          **             *              **             *    

80          **             **             **             **   

70  *       **             **             **             **   

60 ******  *##** *    *****#*********** **##  ***** *** *#*****

50 ############################################################

40 ############################################################

30 ############################################################

20 ############################################################

10 ############################################################

   0....5....1....1....2....2....3....3....4....4....5....5....6

             0    5    0    5    0    5    0    5    0    5    0

               CPU% per minute (last 60 minutes)

              * = maximum CPU%   # = average CPU%

          1         1  1                                                   

    999999099987999909909999977997775444344577777787777777765543445677877777

    999999099964999909909999904041008810937928503144647364378128070007243052

100 **********  *************                                              

90 *********** *************  **                                          

80 *********** *************  **            **   * * * *            **   *

70 *****************###************        *#**************        *##*****

60 ****##**##******###############**      *###############**      *########

50 ##########******#################*    **#################*   **#########

40 ##########*****###################****####################****##########

30 ##########****##########################################################

20 ###########*############################################################

10 ########################################################################

   0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..

             0    5    0    5    0    5    0    5    0    5    0    5    0 

                   CPU% per hour (last 72 hours)

                  * = maximum CPU%   # = average CPU%

1 Reply 1

bhornilesh
Level 1
Level 1

Hi Ajith,

Please find following URL & do the necessary things on your router for reduce CPU utilization.

http://www.debianadmin.com/fix-for-high-cpu-usage-when-snmp-is-enabled-in-cisco-routers.html

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