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Beginner

How to abort stalled remote install on ASR9k

I have an installation of a new SMU on an ASR9k.  Unfortunately, a previous install from a remote FTP source has stalled at 1%.  The router is currently running v4.2.1, and the stalled installation was for a 4.2.0 SMU.

Anyway, when I do a "show install request" from the admin context, this is what I get:

RP/0/RSP0/CPU0:router1.usa(admin)#show install request

Fri Apr 12 12:44:18.237 UTC

Install operation 88 '(admin) install add source

/ftp://user:*********@ftpsite.com/images/cisco/asr9k/4.2.1/*********@ftpsite.com/images/cisco/asr9k/4.2.1/ asr9k-px-4.2.0.CSCtl84822.pie synchronous'

started by user 'adminluser' via CLI at 17:11:37 UTC Tue Apr 09 2013.

The operation is 1% complete

The operation cannot be aborted.

And when I try to abort the job directly, I get the expected response:

RP/0/RSP0/CPU0:router1.usa(admin)#install abort 88

Fri Apr 12 12:38:31.967 UTC

Error:    Cannot proceed with 'install abort' because the install operation is 'install add' which is not an abortable operation.

Might be a syntax error, or whatever.  Either way, this install needs to be aborted so that I can move on to others.  Of course, I'd like to do this non-interruptively. 

Any ideas?

2 REPLIES 2
Beginner

How to abort stalled remote install on ASR9k

OK, ended up doing a process restart on the router:

RP/0/RSP0/CPU0:router1.usa#process restart instdir

Fri Apr 12 13:28:15.533 UTC

RP/0/RSP0/CPU0:router1.usa#admin

Fri Apr 12 13:28:19.814 UTC

RP/0/RSP0/CPU0:router1.usa(admin)#show install request

Fri Apr 12 13:28:24.903 UTC

There are no install requests in operation.

And this cleared the way to move forward.

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Contributor

Was this service affecting, I

Was this service affecting? I am guessing not.

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