INSTALLED HWIC-1GE-SFP IN 2901 ROUTER

Siti Mas Hidayu Ab Gapor · ‎10-03-2015

Hi All,

In our Environmet we have 2901 Current Ios Version is Version 15.3(3)M5

As management got another fiber leased line(Single Mode) for which i have install SFP slot part number HWIC-1GE-SFP,

after installation of HWIC-1GE-SFP in router the following slot is showing

GigabitEthernet0/3/0 is down, line protocol is down

Please advice.

Leo Laohoo · ‎10-03-2015

Not enough info to warrant any investigation.

Exactly what troubleshooting effort was done?

Siti Mas Hidayu Ab Gapor · ‎10-03-2015

Hi Leo,

I have tried to swap the HWIC-1GE-SFP Module to others 2901 router Version 15.2(3)T1. The module is working. As I compared both routers, the difference is the IOS Version. Do we need to downgrade the ios?

Vinit Jain · ‎10-04-2015

I dont think the IOS should be a problem based on the data sheet.

http://www.cisco.com/c/en/us/products/collateral/routers/2800-series-integrated-services-routers-isr/product_data_sheet0900aecd8016be8d.html

The only thing i would worry is the configuration on the interface or the backplane of the slot on the chassis or the SPF being used.

could you please let me know what SFP part id you are using. If I am not mistaken, you should be using GLC-LH-SM part id.

Also, please share the configuration on the interface.

Thanks

Vinit

Thanks
--Vinit

Leo Laohoo · ‎10-04-2015

Post the complete output to the command "sh version".

Siti Mas Hidayu Ab Gapor · ‎10-04-2015

Hi Leo,

I already downgrade the IOS to Version 15.2(3)T1. But status still down . Below is the show version as requested.

#show version
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(3)T1, RE
EASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 13-Jun-12 14:24 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

BORF-DEE-9106 uptime is 11 minutes
System returned to ROM by power-on
System image file is "flash0:c2900-universalk9-mz.SPA.152-3.T1.bin"
Last reload type: Normal Reload
Last reload reason: power-on

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco CISCO2901/K9 (revision 1.0) with 479232K/45056K bytes of memory.
Processor board ID FGL191610PB
7 Gigabit Ethernet interfaces
1 terminal line
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
255488K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 CISCO2901/K9 FGL191610PB

Technology Package License Information for Module:'c2900'

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbase ipbasek9 Permanent ipbasek9
security None None None
uc uck9 Permanent uck9
data None None None

Configuration register is 0x2102

Leo Laohoo · ‎10-04-2015

Console into the router and reboot the router. I want to see the entire boot-up process.

Also, post the complete output to the command "sh inventory".

I think I've got an idea: I believe the card is installed into a slot reserved for VOICE EHWIC only.

Siti Mas Hidayu Ab Gapor · ‎10-05-2015

Hi Leo,

Below is the entire boot-up process. I revert back the IOS.

*Jan 2 00:00:04.007: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module nam e = c2900 Next reboot level = ipbasek9 and License = ipbasek9
*Jan 2 00:00:04.175: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module nam e = c2900 Next reboot level = uck9 and License = uck9
*Oct 5 14:55:15.675: c3600_scp_set_dstaddr2_idb(184)add = 80 name is Embedded-S ervice-Engine0/0
*Oct 5 14:55:22.431: %PVDM-6-UNSUPPORTED: Codec G.723 is not supported on PVDM3 .
*Oct 5 14:55:41.695: %HWIC_1GE_SFP-6-STARTUP: Gigabit Ethernet initialized
*Oct 5 14:55:50.895: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0 , changed state to up
*Oct 5 14:55:50.895: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed stat e to down
*Oct 5 14:55:50.899: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed stat e to down
*Oct 5 14:55:50.899: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/0, changed st ate to down
*Oct 5 14:55:51.835: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, cha nged state to down
*Oct 5 14:55:52.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/0, changed state to down
*Oct 5 14:55:52.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/1, changed state to down
*Oct 5 14:55:52.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/1/0, changed state to down
*Oct 5 14:55:53.487: %SYS-5-CONFIG_I: Configured from memory by console
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback0, changed state to up
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan2, cha nged state to down
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan3, cha nged state to down
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan10, ch anged state to down
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan20, ch anged state to down
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan132, c hanged state to down
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan136, c hanged state to down
*Oct 5 14:55:54.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan200, c hanged state to down
*Oct 5 14:55:55.291: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, cha nged state to administratively down
*Oct 5 14:55:56.339: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-S ervice-Engine0/0, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/0/0, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/0/1, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/0/2, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/0/3, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/2/0, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/2/1, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/2/2, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/2/3, changed state to down
*Oct 5 14:55:56.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth ernet0/3/0, changed state to down
*Oct 5 14:55:57.043: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(3)M5, REL EASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 04-Feb-15 09:02 by prod_rel_team
*Oct 5 14:55:57.707: %SYS-6-BOOTTIME: Time taken to reboot after reload = 175 seconds
*Oct 5 14:55:58.327: %SSH-5-ENABLED: SSH 1.99 has been enabled
*Oct 5 14:56:23.627: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to up