Issue with SUP in 4500

Vivek Janjrukiya · ‎07-09-2012

Dear Experts,

i am getting one issue with cisco WS-C4507R-E. i have two SUP (WS-X45-SUP6-E) once sup is working fine and in another sup there is no LED indications on SUP i have taken logs from that SUP its showing as per below. and also i am getting some error messages in show logging.

please have a look and help me out.

Error: S2W write devAddr 0xb6 No ACK Device Address

Error: S2W directRead 2 bytes devAddr 0xb6 No ACK Device Address

assertion "Value( i ) < 32" failed: file "/ws/sjc-GSBU/Diag_release/spring08/post/e500/gs/include/haltcam4/HalTcam4.h", line 2192

assertion "Value( i ) < 32" failed: file "/ws/sjc-GSBU/Diag_release/spring08/gsdiags/gs/src/lib/haltcam4/HalTcam4.cxx", line 393

assertion "Value( i ) < 32" failed: file "/ws/sjc-GSBU/Diag_release/spring08/post/e500/gs/include/haltcam4/HalTcam4.h", line 2192

error: S2W write devAddr 0xb6 No ACK Device Address
Error: S2W directRead 2 bytes devAddr 0xb6 No ACK Device Address

prod: WS-X45-SUP6-E part: 73-10597-10 serial: JAE1349PFDZ

Power-on-self-test for Module 4: WS-X45-SUP6-E
Test Status: (. = Pass, F = Fail, U = Untested)

CPU Subsystem Tests ...
seeprom: Pass

Traffic: L3 Looopback ...
Test Results: Fail

Traffic: L2 Loopback ...
Test Results: Fail

Switching Subsystem Memory ...
Packet Memory Test Results: Fail

Module 4 Failed

Exiting to ios...

Rommon reg: 0x00000380
##########################################################
Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-ENTSERVICESK9-M), Version 12.2(46)SG, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Fri 27-Jun-08 19:07 by prod_rel_team
Image text-base: 0x10000000, data-base: 0x124746C0

DHM read test failed, Mismatched Reads: 200
DHM read test failed, Mismatched Reads: 200
DHM read test failed, Mismatched Reads: 200
DHM read test failed, Mismatched Reads: 200
DHM read test failed, Mismatched Reads: 200
DHM Init Sequence failed!
VECTOR 600

Early Crashdump

Last crash: 03/01/1993 00:00:04

Build: 12.2(46)SG ENTSERVICESK9
buildversion addr: 132934F4

pc=1196E700 lr=1196E700 msr=02029200 vector=00000600
cr=48000048 ctr=12355D6C xer=20000000
r0=1196E700 r1=14791388 r2=0000001E r3=0000001A
r4=00000021 r5=00000000 r6=14791360 r7=00000000
r8=FFFFFFFF r9=17B24297 r10=00000001 r11=13A66E5C
r12=0000043F r13=D34BE96D r14=10C397E0 r15=00000000
r16=00000000 r17=00000000 r18=00000000 r19=00000000
r20=00000000 r21=00000000 r22=00000000 r23=00000000
r24=00000000 r25=00000000 r26=147914E0 r27=14791410
r28=1194F4F8 r29=12CB0000 r30=17B2427C r31=00000005
dec=000496BB tbu=00000000 tbl=134B480B
dar=80210020 dsisr=80210020 hid0=80004000

Traceback: 1196E700 1196E7CC 1196FCB8 1196FE08 1197B4C0 1197BF08 119DA894 119DB4DC 11B42800 118E7024 118E6E70 11653D18 11653DB0 10C39510 10C39840 105E8140 105DF2F0

Stack frames:
Frame 1: pc=1196E7CC stack=147913A0
Frame 2: pc=1196FCB8 stack=147913C0
Frame 3: pc=1196FE08 stack=147913F0
Frame 4: pc=1197B4C0 stack=14791400
Frame 5: pc=1197BF08 stack=147915D8
Frame 6: pc=119DA894 stack=147915E8
Frame 7: pc=119DB4DC stack=14791608
Frame 8: pc=11B42800 stack=14791620
Frame 9: pc=118E7024 stack=147916E8
Frame 10: pc=118E6E70 stack=147916F0
Frame 11: pc=11653D18 stack=147916F8
Frame 12: pc=11653DB0 stack=14791700
Frame 13: pc=10C39510 stack=14791718
Frame 14: pc=10C39840 stack=14791738
Frame 15: pc=105E8140 stack=14791840
Frame 16: pc=105DF2F0 stack=14791848

Pushed stack:
14791380: 147913A0 1196E700
14791390: 1194F4F8 12CB0000 00000000 17B2427C
147913A0: 147913C0 1196E7CC 00000FB1 00000000
147913B0: 28000082 00000001 12CB0000 17B2427C
147913C0: 147913F0 1196FCB8 10000000 00000000
147913D0: 00000000 0000000C 00000000 1756C2F1
147913E0: 00000000 19168728 17B2427C 00000004
147913F0: 14791400 1196FE08 00000002 17510AD8
14791400: 147915D8 1197B4C0 14791438 00000000
14791410: 00000002 00000001 00000001 00000002
14791420: 00000001 00000002 00000002 00000001
14791430: 00000001 00000001 00000001 00000001
14791440: 00000001 00000002 00000002 00000002
14791450: 00000002 00000002 00000002 00000001
14791460: 00000001 00000002 00000002 00000002
14791470: 00000002 00000002 00000001 00000001
14791480: 00000002 00000002 00000001 00000001
14791490: 00000002 00000002 00000001 00000002
147914A0: 00000002 00001000 00000C11 00000008
147914B0: 00000008 00000040 00000010 00000010
147914C0: 00000008 00080000 00000000 00000000
147914D0: 00000FFE 00000010 00000000 00000000
147914E0: 00000002 00000001 00000001 00000002
147914F0: 00000001 00000002 00000002 00000001
14791500: 00000001 00000001 00000001 00000001
14791510: 00000001 00000002 00000002 00000002
14791520: 00000002 00000002 00000002 00000001
14791530: 00000001 00000002 00000002 00000002
14791540: 00000002 00000002 00000001 00000001
14791550: 00000002 00000002 00000001 00000001
14791560: 00000002 00000002 00000001 00000002
14791570: 00000002 00001000 00000C11 00000008
14791580: 00000008 00000040 00000010 00000010
14791590: 00000008 00080000 00000000 00000000
147915A0: 00000FFE 00000010 726500F4 14791630
147915B0: 13690000 17F40020 17F40020 00000002
147915C0: 15C887F4 17D3717C 13690000 17D370D4
147915D0: 00000002 17510AD8 147915E8 1197BF08
147915E0: 17D370D4 15C887F4 14791608 119DA894
147915F0: 15C887F4 14791630 13690000 13690000
14791600: 00000002 15C887F4 14791620 119DB4DC
14791610: 10C397E0 00000008 131B2838 1478BCC0
14791620: 147916E8 11B42800 00000000 00000000
14791630: 147916A0 00000000 00000003 00000001
14791640: 00000001 175105F8 00000001 00000368
14791650: 00000000 175105F8 14791660 116648F8
14791660: 14791678 11895C50 14791688 175105F8
14791670: 00000000 175105F8 147916A0 10235F90
14791680: 00000000 00000820 147916A0 00000001
14791690: 00000001 00000000 147916A0 175105F8
147916A0: 147916C8 10236FAC 00000000 00000000
147916B0: 00000000 13690000 13690000 00000000
147916C0: 00000000 00000000 00000000 00000000
147916D0: 00000000 00000000 13690000 00000008
147916E0: 131B2838 1478BCC0 147916F0 118E7024
147916F0: 147916F8 118E6E70 14791700 11653D18
14791700: 14791718 11653DB0 139D9710 00000003
14791710: 00000000 00000000 14791738 10C39510
14791720: 00000000 0000041C 00000000 00000000
14791730: 14791738 00000000 14791840 10C39840
14791740: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791750: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791760: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791770: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791780: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791790: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
147917A0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
147917B0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
147917C0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
147917D0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
147917E0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
147917F0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791800: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
14791810: FFFFFFFF FFFFFFFF 00000000 0000041C
14791820: FFFFFFFF FFFFFFFF 00000000 00000000
14791830: 00000000 00000000 00000000 00000000
14791840: 14791848 105E8140 00000000 105DF2F0

Popped stack:
14791180: 00000020 13C68144
14791190: 14791198 11DD2B98 147911A0 11DD2E60
147911A0: 147911B8 1194EEEC 147911C0 12CB0000
147911B0: 147911C8 13A66E5C 147911C8 12CB0000
147911C0: E8000800 13A66E5C 147911D8 12353A54
147911D0: 00000021 13C68144 147911E0 11DD2B98
147911E0: 147911E8 11DD2E60 147911F0 1194EEEC
147911F0: 14791208 11914440 14791208 12CB0000
14791200: 00000021 131B0000 14791218 119109E8
14791210: 0000000A 131A0000 14791228 1186AE78
14791220: 00000021 FFFFFFFE 14791230 1194DB38
14791230: 14791238 11914C3C 14791248 10662834
14791240: 17B2427C FFFFFFFE 147912F0 1065FE08
14791250: 0049617F 17B2427C 14791260 12B75926
14791260: 14791300 12361500 00000000 00000000
14791270: 00000000 00000338 00000004 000F3E63
14791280: 00000000 00000338 00000004 000F3E63
14791290: 00000000 55555555 17B24297 AAAAAAAA
147912A0: 12CB0B73 FFFFFFFE 10C397E0 00000000
147912B0: 00000000 00000000 00000000 00000000
147912C0: 00000000 00000000 00000000 00000000
147912D0: 00000000 00000000 147914E0 14791410
147912E0: 1194F4F8 12CB0000 17B2427C FFFFFFFE
147912F0: 14791378 10662C30 17B2427C 00000005
14791300: 00000000 00000000 00000000 00000002
14791310: 11B41A50 17EE2C80 17B2427C 14791368
14791320: 00000000 FFFFFFFF 12CB0B73 00000001
14791330: 14791338 1191DFE4 14791340 11B41A64
14791340: 14791388 1196E578 00000000 14791370
14791350: 0001D015 1196DF0C 00000000 00000000
14791360: 02000000 14791380 147912F8 14791390
14791370: 14791300 00000005 14791380 1191DFE4
14791380: 14791388 11B41A64

Malloc / Free trace:
1 . pc=12358CA4 addr=191687EC
2 . pc=4000000E addr=191687EC
3 . pc=12358CA4 addr=191687A8
4 . pc=4000000E addr=191687A8
5 . pc=12358CA4 addr=19168764
6 . pc=4000000E addr=19168764
7 . pc=12358CA4 addr=19168720
8 . pc=4000000E addr=19168720
9 . pc=12358CA4 addr=191686D4
10. pc=40000012 addr=191686D4
11. pc=12358CA4 addr=19168688
12. pc=40000012 addr=19168688
13. pc=12358CA4 addr=19168494
14. pc=400000E6 addr=19168494
15. pc=12358CA4 addr=190E8460
16. pc=40040006 addr=190E8460
17. pc=12358CA4 addr=190E042C
18. pc=40004006 addr=190E042C
19. pc=12358CA4 addr=190B03F8
20. pc=40018006 addr=190B03F8
21. pc=12358CA4 addr=18FB03C4
22. pc=40080006 addr=18FB03C4
23. pc=12358CA4 addr=18EB0390
24. pc=40080006 addr=18EB0390
25. pc=12358CA4 addr=18EAC35C
26. pc=40002006 addr=18EAC35C
27. pc=12358CA4 addr=18EAC2C0
28. pc=4000003A addr=18EAC2C0
29. pc=12358CA4 addr=18E9C28C
30. pc=40008006 addr=18E9C28C
31. pc=1235815C addr=18D9A1AC
32. pc=4008105C addr=18D9A1AC
33. pc=12358CA4 addr=18D9A10C
34. pc=4000003C addr=18D9A10C
35. pc=12358CA4 addr=18D9A0C0
36. pc=40000012 addr=18D9A0C0
37. pc=12358CA4 addr=18D9A000
38. pc=4000004C addr=18D9A000
39. pc=12358CA4 addr=18D99FB4
40. pc=40000012 addr=18D99FB4
41. pc=12358CA4 addr=18D99F6C
42. pc=40000010 addr=18D99F6C
43. pc=12358CA4 addr=18D99F28
44. pc=4000000E addr=18D99F28
45. pc=12358CA4 addr=18D99EE4
46. pc=4000000E addr=18D99EE4
47. pc=12358CA4 addr=18D99EA0
48. pc=4000000E addr=18D99EA0
49. pc=12358CA4 addr=18D99E5C
50. pc=4000000E addr=18D99E5C
51. pc=12358CA4 addr=18D99E18
52. pc=4000000E addr=18D99E18
53. pc=12358CA4 addr=18D99DCC
54. pc=40000012 addr=18D99DCC
55. pc=12358CA4 addr=18D99D88
56. pc=4000000E addr=18D99D88
57. pc=12358CA4 addr=18D99D44
58. pc=4000000E addr=18D99D44
59. pc=12358CA4 addr=18D99D00
60. pc=4000000E addr=18D99D00
61. pc=12358CA4 addr=18D99CBC
62. pc=4000000E addr=18D99CBC
63. pc=12358CA4 addr=18D99C78
64. pc=4000000E addr=18D99C78

Jawa Crash Da

**********************************************************
*                                                        *
* Welcome to Rom Monitor for WS-X45-SUP6-E System.      *
* Copyright (c) 2003-2009 by Cisco Systems, Inc.         *
* All rights reserved.                                   *
*                                                        *
**********************************************************

Flash die # 0: AMD 67108864Bytes
Flash die # 1: AMD 67108864Bytes

Determining FTL format status of volume.
Volume is FTL formatted.

Checking the partition table and boot sector...
Checking FAT, Files and Directories...
Reclaiming unused space...
Updating FAT...
Rom Monitor Program Version 12.2(44r)SG5
CPU Rev: 2.0, Board Rev: 6, Board Type: 10, CPLD Jawa Rev: 20
Chassis: WS-C4507R-E

Front Panel Phy is Bcm5482s
Got Mac Address: 00:25:84:1d:f7:04

MAC Address : 00-25-84-1d-f7-04
Ip Address   : Not set.
Netmask      : Not set.
Gateway      : Not set.
TftpServer   : Not set.

***** The system will autoboot in 5 seconds *****

Type control-C to prevent autobooting.
. . . . .

******** The system will autoboot now ********

config-register = 0x2101

Autobooting using the first file from bootflash.....

Rommon reg: 0x00004380
Reset2Reg: 0x00000FFF
#
Darkside controller 0x0B394F28..0x0B3A32DA original size:0x00012092#
Tatooine controller 0x0B3A32DB..0x0B40C2C7 original size:0x00094F89##
Forerunner controller 0x0B40C2C8..0x0B4D1F14 original size:0x001D0F9C
###############
diagsk5 version 3.2_a