Nexus 7K kickstart image verification error 0x40930011

[AngelMorales]

I am trying to update a Nexus 7010 running IOS 6.2.18 to 6.2.24a. The binary file passes the compatibility check, however when I try to run the install I get the following error:

NP7kTop# install all kickstart bootflash:n7000-s1-kickstart.6.2.24a.bin system bootflash:n7000-s1-dk9.6.2.24a.bin
Installer will perform compatibility check first. Please wait.

Verifying image bootflash:/n7000-s1-kickstart.6.2.24a.bin for boot variable "kickstart".
[# ] 0% -- FAIL.
Pre-upgrade check failed. Return code 0x40930011 (Image verification failed).

Yes: I have confirmed the md5sum match
Yes: I have confirmed that there is space in the /nxos/tmp directory
Yes: I have failed over the supervisors
Yes: I have confirmed that call home is not enabled

Does anyone have any ideas what else I can check to try and solve this?

thanks

[vishalbhandari]

@AngelMorales It looks like the image verification is failing despite passing the compatibility check. Since you've already confirmed the MD5 checksum, available space, and supervisor failover, try the following:

1. Check File Corruption – Even if the MD5 matches, try re-uploading the image using a different method (FTP/TFTP/SCP) and ensure the file isn't corrupted during transfer.
2. Bootflash Issues – Run show file bootflash:n7000-s1-kickstart.6.2.24a.bin to check if the file is intact. If needed, delete and re-copy it.
3. Check Logs – Run show install all status and check the logs for more detailed error messages.
4. Manually Boot the Image – Try booting directly using load bootflash:n7000-s1-kickstart.6.2.24a.bin to see if it provides a more specific error.
5. Try an Intermediate Version – If possible, test upgrading to an intermediate version before jumping to 6.2.24a.

If the issue persists, consider opening a TAC case with Cisco for deeper troubleshooting.