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NIM-VAB ISR4321 errors ATM unable to sync not getting to PPP - UK BT DSL

iswift
Level 1
Level 1

Does anyone have a working example of an ISR4321 (or similar) with the NIM-VAB module on DSL (UK BT network).
We are unable to sync with the line, the carrier has provided an RFU certificate and been back to site to test the line can sync on DSL ok.
Have upgraded the firmware for the NIM to the latest available.

The controller and interface config are taken from multiple routers that are up on DSL/ATM.

Output below :-

controller VDSL 0/1/0
 modem ukfeature
!

interface ATM0/1/0
 description * PSTN xxxxxxx *
 no ip address
 no atm ilmi-keepalive
 no atm enable-ilmi-trap !! <<= this line automatically added, have tried enabled & disabled
 pvc 0/38
  encapsulation aal5mux ppp dialer
  dialer pool-member 1
 !
interface Dialer0
 description * pDSL xxxxxxxxxxxxx *
 ip address negotiated
 ip flow monitor IN input
 ip flow monitor OUT output
 encapsulation ppp
 dialer pool 1
 dialer-group 1
 ppp authentication chap callin
 ppp chap hostname xxxxxxxxxxxxxxxx
 ppp chap password 7 xxxxxxxxxxxxxxxxxxxx
 ppp pap refuse
 no cdp enable
 service-policy output Fair_Share

=======================================

DSL-MRSH-ELSTOW-PDSL#sh controller vdsl 0/1/0
Controller VDSL 0/1/0 is UP

Daemon Status:          UP

                        XTU-R (DS)              XTU-C (US)
Chip Vendor ID:         'BDCM'                   'IFTN'
Chip Vendor Specific:   0x0000                   0x71C8
Chip Vendor Country:    0xB500                   0xB500
Modem Vendor ID:        'CSCO'                   'IFTN'
Modem Vendor Specific:  0x4602                   0x71C8
Modem Vendor Country:   0xB500                   0xB500
Serial Number Near:     FOC20422QAN 4321/K9 15.5(3)S4b
Serial Number Far:     
Modem Version Near:     15.5(3)S4b
Modem Version Far:      0x71c8

Modem Status:           TC Sync (Showtime!)
DSL Config Mode:        AUTO
Trained Mode:           G.992.1 (ADSL) Annex A

TC Mode:                ATM
Selftest Result:        0x00
DELT configuration:     disabled
DELT state:             not running

Failed full inits:      0
Short inits:            0
Failed short inits:     0

Modem FW  Version:      4.14L.04
Modem PHY Version:      A2pv6F039t.d26d

Line 0:

                        XTU-R (DS)              XTU-C (US)
Trellis:                 ON                      ON
SRA:                     disabled                disabled
SRA count:               0                       0
Bit swap:                enabled                 enabled
Bit swap count:          6                       24
Line Attenuation:        63.5 dB                 31.5 dB
Signal Attenuation:      63.5 dB                  0.0 dB
Noise Margin:             9.6 dB                10.0 dB
Attainable Rate:        844 kbits/s              452 kbits/s
Actual Power:           15.4 dBm                12.8 dBm
Total FECC:             593                      0
Total ES:               1                        0
Total SES:              0                        0
Total LOSS:             0                        0
Total UAS:              55                       55
Total LPRS:             0                        0
Total LOFS:             0                        0
Total LOLS:             0                        0


                  DS Channel1     DS Channel0   US Channel1       US Channel0
Speed (kbps):             NA             736            NA               320
SRA Previous Speed:       NA               0            NA                 0
Previous Speed:           NA               0            NA                 0
Total Cells:              NA        17095413            NA                 0
User Cells:               NA             592            NA                 0
Reed-Solomon EC:          NA             593            NA               110
CRC Errors:               NA               1            NA                 0
Header Errors:            NA               0            NA                 4
Interleave (ms):          NA            8.00            NA              8.00
Actual INP:               NA            1.23            NA              1.33

Training Log :  Stopped
Training Log Filename : flash:vdsllog.bin

=============================================

DSL-MRSH-ELSTOW-PDSL#sh atm vc
Codes: DN - DOWN, IN - INACTIVE

           VCD /                                            Peak Av/Min Burst
Interface  Name         VPI   VCI Type    Encaps     SC     Kbps   Kbps Cells St
0/1/0      1              0    38 PVC     MUX        UBR     320              IN
                                              (C)    UBR       0           

=============================================

DSL-MRSH-ELSTOW-PDSL#sh platf
Chassis type: ISR4321/K9

Slot      Type                State                 Insert time (ago)
--------- ------------------- --------------------- -----------------
0         ISR4321/K9          ok                    02:50:14     
 0/0      ISR4321-2x1GE       ok                    02:48:59     
 0/1      NIM-VAB-M           ok                    02:47:45     
R0        ISR4321/K9          ok, active            02:50:14     
F0        ISR4321/K9          ok, active            02:50:14     
P0        PWR-4320-AC         ok                    02:49:56     
P2        ACS-4320-FANASSY    ok                    02:49:56    

=============================================

DSL-MRSH-ELSTOW-PDSL#sh ip int bri | i ATM|Di
ATM0/1/0               unassigned      YES NVRAM  up                    up     
Dialer0                unassigned      YES NVRAM  up                    up   

================================================

Debug atm errors :-

000062: *Apr  5 10:18:09.745: ATM0/1/0: platform specific atm_setup_vc failed, status 1
000063: *Apr  5 10:18:09.745: ATM0/1/0: ATM setup VC 0/38, failed 4
repeats .....

Debug atm events :-

000085: *Apr  5 10:18:33.752: spa_atm_rp_setup_cos
000086: *Apr  5 10:18:33.752: (spa_atm_rp_setup_vc)ATM0/1/0: invoking platform specific api
000087: *Apr  5 10:18:33.752: ATM0/1/0: VC 0/38 was not activated
000088: *Apr  5 10:18:34.753: ATM0/1/0 Restarting VCs from periodic process
000089: *Apr  5 10:18:34.753: (ATM0/1/0): VPI/VCI: 0/38, peak 320, Avg 0, mbs 0
000090: *Apr  5 10:18:34.753:  ATM VC notification event 4
000091: *Apr  5 10:18:34.753: (ATM0/1/0): VPI/VCI: 0/38, peak 320, Avg 0, mbs 0
000092: *Apr  5 10:18:34.753:  ATM VC notification event 4
000093: *Apr  5 10:18:34.753:  Reserved bw for 0/38 Available bw = 320 , atm_db->allocated =0
000094: *Apr  5 10:18:34.753: spa_atm_rp_setup_vc (ATM0/1/0): vc:1 vpi:0 vci:38 state:4 config_status:4 epd_disable 0
repeats .....

1 Reply 1

iswift
Level 1
Level 1

Solved, a sub-interface was required :-

interface ATM0/1/0
 no ip address
 no atm ilmi-keepalive
 no atm enable-ilmi-trap
!
interface ATM0/1/0.1 point-to-point
 description * PSTN 01aaa bbbbbb *
 no atm enable-ilmi-trap
 pvc 0/38
  encapsulation aal5mux ppp dialer
  dialer pool-member 1
 !


000060: *Apr  6 10:44:19.420: %DIALER-6-BIND: Interface Vi2 bound to profile Di0
000061: *Apr  6 10:44:19.421: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up
000062: *Apr  6 10:44:24.187: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access2, changed state to up

This doc very useful.

https://supportforums.cisco.com/sites/default/files/configuration_guide_to_vdsl2_and_adsl2plus_nim.pdf

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