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07-07-2010 11:03 AM - edited 03-04-2019 08:59 AM
I have an NM-1T3/E3 card installed in slot 3 of a 3845. The router sees the card using "show version" or "show inventory". However, I cannot configure the card. I have read that I need to enter "card type t3 3" in config mode. However, that command does not exist nor does "controller t3". Any help would be appreciated.
router#sh ver
Cisco IOS Software, 3800 Software (C3845-ADVIPSERVICESK9-M), Version 12.4(20)T, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Fri 11-Jul-08 02:28 by prod_rel_team
ROM: System Bootstrap, Version 12.4(13r)T10, RELEASE SOFTWARE (fc1)
lo-r2 uptime is 17 hours, 51 minutes
System returned to ROM by power-on
System restarted at 17:05:14 PDT Tue Jul 6 2010
System image file is "flash:c3845-advipservicesk9-mz.124-20.T.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Cisco 3845 (revision 1.0) with 470016K/54272K bytes of memory.
Processor board ID FTX1239A7B0
2 Gigabit Ethernet interfaces
2 terminal lines
2 Virtual Private Network (VPN) Modules
4294967295 Subrate T3/E3 port
1 cisco Integrated Service Engine(s)
CCA NME-NAC-K9 NA in slot 2
1 cisco Integrated Service Engine-2(s)
Cisco Wide Area Application Services Software 4.1.5f (b2 Apr 20 2010 13:33:54) in slot 1
DRAM configuration is 64 bits wide with parity enabled.
447K bytes of NVRAM.
125440K bytes of ATA System CompactFlash (Read/Write)
Configuration register is 0x2102
router#show inventory
NAME: "3845 chassis", DESCR: "3845 chassis"
PID: CISCO3845 , VID: V01 , SN: FTX1239A7B0
NAME: "c3845 Motherboard with Gigabit Ethernet on Slot 0", DESCR: "c3845 Motherboard with Gigabit Ethernet"
PID: CISCO3845-MB , VID: V06 , SN: FOC123621QC
NAME: "1000BASE-SX SFP", DESCR: "1000BASE-SX SFP"
PID: TRF2715AALB202 , VID: A1C, SN: OPA12043581
NAME: "Virtual Private Network (VPN) Module on Slot 0", DESCR: "Encryption AIM Element"
PID: AIM-VPN/SSL-3 , VID: V01, SN: FOC12355RAA
NAME: "Integrated Service Engine-2 for Integrated Services Routers on Slot 1", DESCR: "Integrated Service Engine-2 for Integrated Services Routers"
PID: NME-WAE-522-K9 , VID: V03 , SN: FOC12170SWF
NAME: "Integrated Service Engine for Modular and Integrated Services Routers on Slot 2", DESCR: "Integrated Service Engine for Modular and Integrated Services Routers"
PID: NME-NAC-K9 , VID: V01 , SN: FOC121434BY
NAME: "Clear/Subrate T3/E3 WAN on Slot 3", DESCR: "Clear/Subrate T3/E3 WAN"
PID: NM-1T3/E3= , VID: V01 , SN: FOC12415RWF
router(config)#card ?
% Unrecognized command
lo-r2(config)#controller ?
% Unrecognized command
Solved! Go to Solution.
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07-07-2010 01:25 PM
You cannot configure the card type because the NM is disabled. If there are no valid modules to configure with the card type command you will get the parser error. Can you remove the NM and reinsert it into the router? Once that is done give it a minute and see if the NM is recognized.The output should look like:
NM-1T3/E3 (clear/subrate) Port adapter, 1 port
Port adapter is analyzed
One the NM is analyzed you will be able to use the card type command and then the controller interfaces will be available. If the NM doesn't power up again can you try a different slot on the router?
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07-07-2010 12:11 PM
Did you power down the router before installing the NM? If I remember correctly this NM does not support OIR. Can you paste in the output from the following command:
show diag 3
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07-07-2010 12:27 PM
Here is the "show diag 3" results:
router#sh diag 3
3845 Backplane EEPROM:
Hardware Revision : 1.0
Top Assy. Part Number : 800-23093-01
Board Revision : B0
Deviation Number : 0
Fab Version : 04
PCB Serial Number : FOC12360KY6
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Part Number : 73-8639-04
CLEI Code : IPME110BRA
Chassis Serial Number : FTX1239A7B0
Product (FRU) Number : CISCO3845
Version Identifier : V01
Hardware date code : 20080903
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 04 2B 41 01 00 C0 46 03 20 00 5A 35 01
0x10: 42 42 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
0x20: 32 33 36 30 4B 59 36 03 00 81 00 00 00 00 04 00
0x30: 82 49 21 BF 04 C6 8A 49 50 4D 45 31 31 30 42 52
0x40: 41 C2 8B 46 54 58 31 32 33 39 41 37 42 30 CB 92
0x50: 43 49 53 43 4F 33 38 34 35 20 20 20 20 20 20 20
0x60: 20 20 89 56 30 31 20 83 01 32 69 07 FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Backplane Registers
-------------------
Backplane Revision: 00BE
Power Supply Status: 090F
-48V PS and Env Status: FFFF
-48V Isolation Control: 0007
Backplane Cookie: 000C
ENM/Backplane FPGA Revision: 00BE
ENM/Backplane FPGA Int0 Status: FFFF
ENM/Backplane FPGA Int2 Status: 00FF
ENM/Backplane FPGA Int4 Status : EF00
ENM Interrupt Mask: 0033
ENM/BP FPGA Interrupt 4 Mask: 0040
ENM1 Test Port: 00C3
ENM2 Test Port: 00C3
ENM3 Test Port: 00C3
ENM3 Test Port: 00C3
ENM LED Control: 0073
ENM OIR Control: 0000
ENM OIR Status: 2292
ENM PCI Speed Status 000F
Backplane FPGA Diag Int Control: FFFF
ENM1 OIR State Machine Status: C4C4
ENM2 OIR State Machine Status: C441
ENM3 OIR State Machine Status: 0000
ENM4 OIR State Machine Status: 0000
Backplane Voltage Margin: 0000
Slot 3:
NM-1T3/E3 (clear/subrate) Port adapter, 1 port
Port adapter is disabled deactivated
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 1.0
Top Assy. Part Number : 800-19180-03
Board Revision : B0
Deviation Number : 0-0
Fab Version : 03
PCB Serial Number : FOC12415RWF
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Calibration Data : Minimum: -1 dBmV, Maximum: -1 dBmV
Calibration values : 0xFFFF 0xFFFF 0xFFFF 0xCB89 0x4E4D 0x2D31
0x5433 0x2F45 0x3389 0x5630 0x3120 0xC68A
0x434E 0x5549 0x414D 0x5941 0x4141 0xFFFF
0xFFFF 0xFFFF 0xFFFF 0xFFFF 0xFFFF 0xFFFF
0xFFFF 0xFFFF 0xFFFF 0xFFFF 0xFFFF 0xFFFF
0xFFFF 0xFFFF 0xFFFF 0xFFFF 0xFFFF 0xFFFF
0xFFFF 0xFFFD 0x0110 0xDFAB 0x1234 0xCDFF
0xFE00 0x0000 0x0000 0x0065 0x52D5 0xDC60
0x328B 0x5870 0x2F54 0xA070 0x2F53 0xAC80
0x0000 0x0E00 0x0000 0x0100 0x0000 0x0000
0x0000 0x0167 0xC2F3 0x7060 0x84CE 0xE841
0x4008 0x5041 0x4008 0x6401 0x0000 0x0003
0x0000 0x0000 0x0000 0x00FD 0x0110 0xDFAB
0x1234 0xCDFF 0xFE00 0x0000 0x0000 0x0065
0x52D5 0xDC60 0x84C4 0xB470 0x2F5A 0xD470
0x2F54 0x6880 0x0003 0x0200 0x0000 0x0100
0x0000 0x0000 0x0000 0x0167 0xC2F3 0x7068
0x12D3 0xDC70 0x2F55 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0070
0x2F54 0xD070 0x2F55 0x3000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0070
0x2F55 0x0070 0x2F55 0x6000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0070
0x2F55 0x3070 0x2F55 0x9000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0070
0x2F55 0x6070 0x2F55 0xC000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0070
0x2F55 0x9070 0x2F55 0xF000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0000
0x0000 0x0000 0x0000 0x0000 0x0000 0x0070
0x2F55 0xC070 0x2F56 0x2000 0x0000 0x0000
0x0000 0x0000 0x0000
Product (FRU) Number : NM-1T3/E3
Version Identifier : V01
CLEI Code : CNUIAMYAAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 45 41 01 00 C0 46 03 20 00 4A EC 03
0x10: 42 42 30 80 00 00 00 00 02 03 C1 8B 46 4F 43 31
0x20: 32 34 31 35 52 57 46 03 00 81 00 00 00 00 04 00
0x30: C8 09 FF FF FF FF FF FF FF FF FF CB 89 4E 4D 2D
0x40: 31 54 33 2F 45 33 89 56 30 31 20 C6 8A 43 4E 55
0x50: 49 41 4D 59 41 41 41 FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
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07-07-2010 01:25 PM
You cannot configure the card type because the NM is disabled. If there are no valid modules to configure with the card type command you will get the parser error. Can you remove the NM and reinsert it into the router? Once that is done give it a minute and see if the NM is recognized.The output should look like:
NM-1T3/E3 (clear/subrate) Port adapter, 1 port
Port adapter is analyzed
One the NM is analyzed you will be able to use the card type command and then the controller interfaces will be available. If the NM doesn't power up again can you try a different slot on the router?
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07-07-2010 02:11 PM
Unfortunately this router is at a remote location and I will need to have the local point of contact perform your recommended tasks. Will let you know after that has occurred.
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07-07-2010 04:03 PM
They moved the card to another slot and rebooted, which made the card active.
Thanks for the assistance.
