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OC3 troubleshooting line up protocol down

nawas
Level 4
Level 4

I'm replacing a PA-POS-OC3-SM with PA-POS-1OC3 in a flex Wan module (WS-X6582-2PA) in Cisco 6506 using WS-SUP32P-GE PISA.

I have a hard time bringing the "protocol up. the status I see is line up and protocol down. Debug shows (attached) no comunication with the edge router but when i put the older PA (PA-POS-OC3-SM ) back evertything works fine and older PA has been running for many years without the issue.

I'm replacing older PA is becuase this is going EOL. Any thoughts or suggestions. I had opened a TAC case but the TAC engineer added no value.

PA-POS-OC3-SM   -->>replacing with>>>>  PA-POS-1OC3 with SFP-OC3-IR1

show run int pos4/0/0

interface POS4/0/0

description AGEC.905483

ip address 192.168.200.1.255.255.252

ip access-group internet-filter in

no ip redirects

no ip proxy-arp

no ip mroute-cache

Jan 20 03:00:26.380: %SONET-4-ALARM:  POS4/0/0: SLOS declared

Jan 20 03:00:53.916: %OIR-6-REMCARD: Card removed from slot 4, interfaces disabled

Jan 20 03:00:53.920: %OIR-6-REMCARD: Card removed from slot 4, interfaces disabled

Jan 20 03:00:53.920: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled off (Module not responding to Keep Alive polling)

Jan 20 03:00:54.908: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Module not responding to Keep Alive polling)

Jan 20 03:01:40.824: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 4/1

Jan 20 03:01:57.500: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 4/0

Jan 20 03:02:02.408: %DIAG-SP-6-RUN_MINIMUM: Module 4: Running Minimal Diagnostics...

Jan 20 03:02:02.408: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics

Jan 20 03:02:03.760: %DIAG-SP-6-RUN_MINIMUM: Module 4: Running Minimal Diagnostics...

Jan 20 03:02:04.764: %SONET-4-ALARM:  POS4/0/0: SLOS alarm cleared

Jan 20 03:02:05.084: %SONET-4-ALARM:  POS4/0/0: B1 declared

Jan 20 03:02:05.524: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics

Jan 20 03:02:05.524: %OIR-SP-6-INSCARD: Card inserted in slot 4, interfaces are now online

Jan 20 03:02:06.084: %SONET-4-ALARM:  POS4/0/0: B2 declared

Jan 20 03:02:15.088: %SONET-4-ALARM:  POS4/0/0: B1 cleared

Jan 20 03:02:16.096: %SONET-4-ALARM:  POS4/0/0: B2 cleared

cisco-6506 #sh int pos4/0/0

POS4/0/0 is up, line protocol is down

  Hardware is Packet over Sonet

  Description: AGEC.905483

  Internet address is xxxxxxxx/30

  MTU 4470 bytes, BW 155000 Kbit, DLY 100 usec,

     reliability 169/255, txload 1/255, rxload 1/255

  Encapsulation HDLC, crc 16, loopback not set

  Keepalive set (10 sec)

  Scramble disabled

  Last input never, output 00:00:03, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     3 packets input, 246 bytes, 0 no buffer

     Received 0 broadcasts (0 IP multicasts)

     0 runts, 2 giants, 0 throttles

              0 parity

     64 input errors, 58 CRC, 0 frame, 0 overrun, 0 ignored, 6 abort

     401 packets output, 20688 bytes, 0 underruns

     0 output errors, 0 applique, 22 interface resets

     0 output buffer failures, 0 output buffers swapped out

     22 carrier transitions

cisco-6506# debug serial interface

Serial network interface debugging is on

Jan 20 03:12:24.760: POS4/0/0: HDLC myseq 61, mineseen 0, yourseen 0, line down l

Jan 20 03:12:34.760: POS4/0/0: HDLC myseq 62, mineseen 0, yourseen 0, line down

Jan 20 03:12:44.760: POS4/0/0: HDLC myseq 63, mineseen 0, yourseen 0, line down

Jan 20 03:12:54.760: POS4/0/0: HDLC myseq 64, mineseen 0, yourseen 0, line down

Jan 20 03:13:04.760: POS4/0/0: HDLC myseq 65, mineseen 0, yourseen 0, line down

Jan 20 03:13:14.760: POS4/0/0: HDLC myseq 66, mineseen 0, yourseen 0, line down

Jan 20 03:13:24.760: POS4/0/0: HDLC myseq 67, mineseen 0, yourseen 0, line down

All possible debugging has been turned off

cisco-6506#

Jan 20 03:13:34.760: POS4/0/0: HDLC myseq 68, mineseen 0, yourseen 0, line down

Jan 20 03:14:14.760: POS4/0/0: Reset from PC 0x215C229C

Jan 20 03:14:14.788: POS4/0/0: HDLC myseq 1, mineseen 0, yourseen 0, line up

Jan 20 03:14:24.760: POS4/0/0: Reset from PC 0x215C2258

Jan 20 03:14:24.788: POS4/0/0: HDLC myseq 2, mineseen 0, yourseen 0, line down

Jan 20 03:14:34.760: POS4/0/0: HDLC myseq 3, mineseen 0, yourseen 0, line down

Jan 20 03:14:44.760: POS4/0/0: HDLC myseq 4, mineseen 0, yourseen 0, line down

Jan 20 03:14:54.759: POS4/0/0: HDLC myseq 5, mineseen 0, yourseen 0, line down

Jan 20 03:15:04.759: POS4/0/0: HDLC myseq 6, mineseen 0, yourseen 0, line down

Jan 20 03:15:14.759: POS4/0/0: HDLC myseq 7, mineseen 0, yourseen 0, line down

cisco-65061#show controllers

Interface information:

        Interface EOBC0/0 (idb = 0x26852630)

        Hardware is sb1250 EOBC

        Encap size         = 14         hardware status  = 0x210840

        IDB type           = 18         IDB state        = 4

        Encap type         = 0x1        Span encap size  = 0

        Error threshold    = 5000       Error count      = 0

        Error checking is enabled

Counters:

        rx_ring            = 0x26A69240 rx ring entries        = 512      

        rx_head            = 323        rx_tail                = 0

        rx_count           = 3439233347 rx_bytes               = 843855535362

        rx rate (bits/sec) = 184000     rx rate (packets/sec)  = 105

        rx_multicast_pkts  = 38464      rx_bcast_pkts          = 128

        rx_good_pkts       = 4580065854 rx_bad_pkts            = 16278

        rx_buf_unavail     = 0          rx_fcs_err_pkts        = 16278

        rx_runt_pkts       = 9582       rx_oversize_pkts       = 0

        rx_pkts_len_err    = 0          rx_pkts_dropped        = 0

        rx_bad_pkts_dropped= 13207      rx_bad_len_pkts_dropped= 0        

        rx input drops     = 1715     

        rxr eobc shadow    = 0x308B1218

        tx ring            = 0x26A69240 tx ring entries        = 0x200

        tx_head            = 149        tx_tail                = 149

        tx_good_pkts       = 2954522773 tx_bad_pkts            = 0

        tx_bytes           = 295475148735

        tx rate (bits/sec) = 71000      tx rate (packets/sec)  = 83

        tx_late_coll       = 0          tx_excessive_coll      = 0

        tx_crc_err         = 0          tx_aborted_pkts        = 0

        tx total drops     = 0

POS4/0/0 

SECTION

  LOF = 0          LOS    = 0                            BIP(B1) = 1015

LINE

  AIS = 0          RDI    = 0          FEBE = 105        BIP(B2) = 208

PATH

  AIS = 0          RDI    = 0          FEBE = 68         BIP(B3) = 93

  PLM = 1          UNEQ   = 0          TIM  = 0          TIU     = 0

  LOP = 0          NEWPTR = 1102       PSE  = 1600       NSE     = 1

Active Defects: PPLM

Active Alarms:  None

Alarm reporting enabled for: SF SLOS SLOF B1-TCA B2-TCA PLOP B3-TCA

Framing: SONET

APS

  COAPS = 1          PSBF = 0        

  State: PSBF_state = False

  Rx(K1/K2): 00/00  Tx(K1/K2): 00/00

  S1S0 = 00, C2 = 16

  Remote aps status (none); Reflected local aps status (none)

CLOCK RECOVERY

  RDOOL = 0        

  State: RDOOL_state = False

PATH TRACE BUFFER: STABLE

  Remote hostname : dtrmi31ck

  Remote interface: POS5/9

  Remote IP addr  : 12.124.15.37

  Remote Rx(K1/K2): F1/FF  Tx(K1/K2): 08/00

BER thresholds:  SF = 10e-3  SD = 10e-6

TCA thresholds:  B1 = 10e-6  B2 = 10e-6  B3 = 10e-6

  Clock source:  line

2 Replies 2

vmiller
Level 7
Level 7

    64 input errors, 58 CRC, 0 frame, 0 overrun, 0 ignored, 6 abort

     401 packets output, 20688 bytes, 0 underruns

     0 output errors, 0 applique, 22 interface resets

Correct optics in the card & handoff to the carrier ? bad fiber someplace ?

these input/crc errors were only seen when i inserted the card and no errors after that, i have used a brand new fiber all the way to CPE. the disctance was only 8 meter, same goes to optic, tried three different optics but no help. I suspect that there is a compatibility issue

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