PPPoE not working on second MOD80-SE card in ASR 9010

[subal]

---

Hello Cisco Community,

I’m working on a Cisco ASR 9010 running IOS XR, equipped with two MOD80-SE cards. PPPoE services are working fine on the first MOD80-SE card — sessions are coming up without any issue.

The problem is with the second MOD80-SE card. When I connect subscribers there, PPPoE sessions don’t initiate.

• All configurations (dynamic templates, subscriber policies, PPPoE BBA-group, etc.) are consistent across both cards.

• If I place interfaces from both cards into the same Bundle-Ether, PPPoE works fine across all member ports.

• But if I use the second MOD80-SE card independently, PPPoE does not come up.

My questions:

• Do PPPoE services on ASR 9010 require any NP (Network Processor) or resource allocation per card (per MOD80-SE)?

• Is there any license dependency when enabling PPPoE on both MOD80-SE cards?

• What’s the correct way to configure PPPoE so that it runs natively on both cards, without needing to bundle interfaces?

Has anyone faced this limitation or configured PPPoE successfully across multiple MOD80-SE cards on an ASR 9010?

Any insights, configuration examples, or troubleshooting tips would be greatly appreciated.

Thanks in advance,

Subal Adhikari

[Mark Elsen]

  - @subal    Check the current software version on the ASR 9010, use the latest advisory release (if applicable),
                    especially if you are currently using an older  version,

 M.

[subal]

Dear Mark,

My ASR 9010 is currently running the version below, including the listed packages.

Boot Image: /disk0/asr9k-os-mbi-6.4.2/0x100305/mbiasr9k-rsp3.vm
Active Packages:
disk0:asr9k-services-infra-6.4.2
disk0:asr9k-mini-px-6.4.2
disk0:asr9k-mpls-px-6.4.2
disk0:asr9k-optic-px-6.4.2
disk0:asr9k-services-px-6.4.2
disk0:asr9k-video-px-6.4.2
disk0:asr9k-doc-px-6.4.2
disk0:asr9k-fpd-px-6.4.2
disk0:asr9k-k9sec-px-6.4.2
disk0:asr9k-li-px-6.4.2
disk0:asr9k-mcast-px-6.4.2
disk0:asr9k-mgbl-px-6.4.2
disk0:asr9k-bng-px-6.4.2

Thank you.

[Stefan Mihajlov]

@subal 

PPPoE isn’t license-bound per MOD80-SE, but by where the subscriber manager (SMgr) runs. If your BBA-group was created when only one card was active, all PPPoE control stays pinned there. Enable SM on the second LC with:

subscriber manager location 0/x/cpu0 !

Then apply pppoe enable group <name> on its interfaces....

Best regards,
Stefan Mihajlov

Mark this post as Helpful if it helped you, and Accept as Solution if it resolved your question.

[subal]

Dear Stefan,

I appreciate your help, but this command is not supported on my ASR  9010 os xr. I tried to search for similar solutions, but none of them seem functional for my Router.

Thank you.