03-12-2012 06:15 AM - edited 03-04-2019 03:37 PM
Is there anybody still able to decode stack traces ? The tool on Cisco.com has ceased working long time ago.
This crash happened while using PPTP and with no tool working, not matching bug foud, one is left in the dark.
System was restarted by error - a Software forced crash, PC 0x80392718 at 01:27:20 PST Mon Mar 12 2012
C870 Software (C870-ADVIPSERVICESK9-M), Version 15.1(4)M3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Tue 06-Dec-11 23:25 by prod_rel_team (current version)
Image text-base: 0x8002007C, data-base: 0x82D9E040
Stack trace from system failure:
FP: 0x849E1308, RA: 0x803926B0
FP: 0x849E1320, RA: 0x82019928
FP: 0x849E1340, RA: 0x82019A78
FP: 0x849E1380, RA: 0x8201CB6C
FP: 0x849E1398, RA: 0x8201CD5C
FP: 0x849E13E0, RA: 0x803948F8
FP: 0x849E13E8, RA: 0x8037AB4C
03-12-2012 06:55 AM
The crash decode doesn't tell us much, simply points to a memory corruption:
0x803926B0:crashdump(0x80392620)+0x90
0x82019928:validblock(0x820191a0)+0x788
0x82019A78:validate_memory(0x82019970)+0x108
0x8201CB6C:checkheaps(0x8201cb04)+0x68
0x8201CD5C:checkheaps_process(0x8201cc44)+0x118
0x803948F8:ppc_process_dispatch(0x803948d4)+0x24
0x8037AB4C:process_execute(0x8037a9a4)+0x1a8
What services the router is running?
03-12-2012 07:35 AM
Thanks Edison. Did you used the public version ?
Logging reported a memeory block corruption and inability to allocate a small buffer before crashing.
It wasn't doing anything except terminating Windows 7 PPTP. I did not tried again connecting again, but will have to.
03-12-2012 08:34 AM
No, I used an internal tool.
I did a quick search on PPTP related crashes as well as memory corruption against 15.1(4)M3 and nothing jumps up.
I recommend opening a TAC case if reoccurs...
Regards,
Edison
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