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Beginner

receiving error while trying to install px-5.3.4.sp7.pie on ASR9010

Hello

we have an ASR9010 and we want to install px-5.3.4.sp7.pie. last time we installed and activated px-5.3.4.sp4.pie without any problem but this time it doesnt work and the error is:

Install operation 35 '(admin) install add /tftp://server address/asr9k-px-5.3.4.sp7.pie' started by user

via CLI at 15:18:03 TEHRAN Sat Apr 07 2018.

Error:    The install operation failed due to a system error. Please collect diagnostic information using 'show

Error:    tech-support install' and pass this information to your TAC representative for support. (details: 'Package

Error:    Library' detected the 'fatal' condition 'file I/O error': Input/output error)

is there any idea why this happened? any solution?

thanks in advance

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