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RV260W Wifi stops working after some time

We recently purchased a Cisco RV260W wifi router.  We implemented and the router is working well, but:

After a few days of working, Wifi stops responding.  We can still see the SSID on the network, but the router wifi first starts behaving flaky and then after a bit longer, stops working altogether.

We reboot and the router wifi starts working again.

We are now having to reboot about once a week.

Anyone else with this problem?  Any solutions?

9 REPLIES 9
VIP Collaborator

Re: RV260W Wifi stops working after some time

 

 - Check whether the router runs a sufficient recent firmware version.

    M.

Re: RV260W Wifi stops working after some time

We have the latest firmware on this router, 1.0.00.16, released on 2019-08-27.

VIP Mentor

Re: RV260W Wifi stops working after some time

Hello,

 

there are a whole lot of options in the Wireless section (chapter 7) of the attached admin guide. One thing you might want to try is to enable SSID broadcasting (page 64). When the router stops responding, try and toggle the other values as well and check what effect that has...

 

https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/RV260/Admin_Guide/b_RV260x_AG.pdf

VIP Advisor

Re: RV260W Wifi stops working after some time

VIP Mentor

Re: RV260W Wifi stops working after some time

Hello,

 

check if the bug below applies. The workaround is to disable WMM (Wireless --> Basic Settings --> WMM...page 65 of the attached admin guide)...

 

https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/RV260/Admin_Guide/b_RV260x_AG.pdf

 

RV260W: Wireless instability causing disconnections unless WMM is disabled
CSCvp97486
 
Description
Symptom:
Wireless instability is causing disconnections with some clients unless WMM is disabled on the router.

Conditions:

Workaround:
Disable WMM.

Re: RV260W Wifi stops working after some time

I'm having the exact same problems. And I have followed ALL the suggestions. Also running on FW 1.0.00.16

I'm now rebooting every 5-8 days. VERY annoying.

Where can I send my logs so Cisco can fix this problem.

 

/Jakob

Re: RV260W Wifi stops working after some time

We tried disabling WMM, and no difference.  Still have to reboot the router every so often.

Beginner

Re: RV260W Wifi stops working after some time

I am having similar issues but the time between reboots can be as short as a day.  Initially I thought it might be tied to lease times so I have all the wireless leases set to one week.  Eventually the router loses all it's wireless clients and I have to reboot.  Nothing jumps out at me from the logs.  I see the following entries regularly, more often when there are problems.

 

dnsmasq: ignoring nameserver 127.0.0.1 - local interface

kernel: [ 2209.562887] wl0: wlc_ampdu_rx_recv_delba: AMPDU OFF: tid 0 initiator 1 reason 39

 

Running the latest firmware (1.0.00.16).  What I do notice is that when I reboot no devices connect to the 5GHz radio. When I check using a spectrum analyzer on my tablet the 5GHz SSID comes and goes erratically.  I am 5' from the router as I type and cannot see the 5GHz only network broadcasting when I check with my phone.

 

I have done a factory reset and reconfigured as basically as possible.  There are 2 SSID's, both broadcast, one uses both 2.4 and 5GHz radios.  The other just 5GHz.

 

Any suggestions on what to try next.  I am suspect that there is something wrong with the radios but question everything right now.

 

Thought this was going to be a good purchase.  Starting to get frustrated

Beginner

Re: RV260W Wifi stops working after some time

I have the exact same problem.  I am at latest firmware.  No device, approximately 5-6 devices, can connect.  I reboot the RV260W and it functions again.  Nothing in the logs, I enabled all relevant categories, and the only error is the same as the above:

 

dnsmasq: ignoring nameserver 127.0.0.1 - local interface

 

I am a Senior Network Engineer with the ~24 years of XP, and I have done a lot of troubleshooting.  Frustrating.  I have disabled WMM as well.  There are no other 2.5 GHz or 5GHz devices in the area, including microwaves, etc.  

 

Cisco?

 

 

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