RV325 502 Bad Gateway

[jerry3]

Hi, all,

I have an RV325 (yes, I know it's old) and am having a problem.

When I first got it I did a factory reset and updated the firmware to V1.5.1.13, which worked ok.  I was able to sign on using cisco/cisco and start configuring it.

When I tried to generate a certificate I got the message 502 Bad Gateway.  Any attempt to sign on from then on got the 502 message.

A factory reset via the button did nothing.  I reloaded the firmware - no change.  I hadn't enabled SSH yet (that will be the first thing I do when I get it working) so nothing there.  TFTP still works, but I can't do anything other than upload the firmware again (if there is something else I can do, I'd appreciate suggestions).  I can get into port 8007 but using userid/password cisco/cisco just redisplays the login page.

I've tried Chrome,Firefox and Edge with no luck.  So right now I am completely locked out and have run out of ideas.  Am I SOL with this?

TIA,

Jerry

[balaji.bandi]

check other user some reference for the fix :

https://community.cisco.com/t5/routers-small-business/rv325-firmware-1-4-2-19-login-issue/td-p/3388187

[jerry3]

Thanks for the response.  Yes, I saw that post and I've tried everything except downgrading to 1.3.2.02 - I don't know where to find that file. Nothing else has worked.

If you can point me to a copy of that version of the firmware I'll try it.

[balaji.bandi]

Looks like cisco removed all old firmware, may contact SMB TAC for assistance.

[jerry3]

I'll try, but considering how long it has been out of service I am not very hopeful.  Thanks much for trying to help.

[jerry3]

Another question here.  I can display the login page on port 8007 but the userid/password cisco/cisco does not work.  Is there another default userid/password for this port?

[jerry3 · Accepted solution]

 Ah, SUCCESS, finally!

I ran nmap to find the open ports.  I also found 8008 and 8443 were open.  I had previously tried port 8008 but not 8443.  I used https://192.168.1.1:8443 and was able to get the login page.  The default cisco/cisco worked and I was able to reset the router to factory default including certificate and I'm back in business.

Thanks very much for those who tried to help.  I really appreciate the assistance.  And I hope in the future this will help someone else who has the same problem.