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Sh license status fail

Hello,

 

Curious if someone can help me understand this .. So my ISR4331/K9 has all the licenses that it needs to function.

 

When i run the sh license status it displays the bottom

 

Router#sh lic status
License Type Supported
permanent Non-expiring node locked license
extension Expiring node locked license
evaluation Expiring non node locked license
evalRightToUse Right to use evaluation non node locked license
rightToUse Right to use non node locked license

License Operation Supported
install Install license
clear Clear license
annotate Comment license
save Save license
revoke Revoke license
call-home License call-home

Call-home Operation Supported
show pak Display license pak via call-home
install Install license via call-home
revoke Revoke license via call-home
resend Fetch license via call-home

Device status
Device Credential type: DEVICE
Device Credential Verification: FAIL
Rehost Type: DC_OR_IC

SWIFT url status
Swift URL set to default value : https://tools.cisco.com/SWIFT/Licensing

 

Question: what is the "FAIL" refers too ?

 

Thanks.

2 Replies 2

Deepak Kumar
VIP Alumni
VIP Alumni

Hi,

What is the IOS version? Have you upgraded the IOS version recently or made changes in the license?  Can you share the show version output?

 

Seems like that there is some issue with license corrupt. I think we would like to open a case with Cisco License Team but first, share the output.

 

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

Hello,

 

not sure if this is helpful in any way, but there is another post that discusses this issue, and offers some solutions...

 

https://community.cisco.com/t5/switching/isr4321-k9/td-p/4091032

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