Software forced crash, PC 0x402D3920

[Kanes Ramasamy]

Hi Frens,

I have a  WS6509-E which is running on below IOS had a software reset yesterday, however I am not able to identify the exact reason for this to happen.

Could you kindly let me know if this is relate to any bug or is it something ussual for this IOS. Could it also be a hardware issue?

1 day, 2 hours, 39 minutes

Time since xxxxx switched to active is 1 day, 2 hours, 38 minutes

System returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)

System restarted at 13:27:28 AEDST Thu Oct 13 2011

System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"

1 day, 2 hours, 39 minutes

Time since xxxxx switched to active is 1 day, 2 hours, 38 minutes
System returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)
System restarted at 13:27:28 AEDST Thu Oct 13 2011
System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"

Please shed some light on this issue...

Thanks Frenz...

Kanes

[nkarpysh]

Kanes,

Can you please check for crashinfo files under bootflash: and sup-bootflash:.

Can you please attach those to the thread. You can use more to get those on screen. (more bootflash:FILE_NAME)

Also please advise if you were doing smth on switch or it crashed by itself.

Nik,

[Kanes Ramasamy]

Hi Nikolay,

Thanks for the update. I will try to get these details and revert back to the forum.

Thanks mate...

Kanes.

[eric traub]

Hi,

did you find out what this was? i have the same issue.

Thank you.

[nkarpysh]

Hi Eric,

Can you pls provide more details on your problem:

- Please send us "show version", "remote comm swi show nvlog"

- Can you please check for crashinfo files under bootflash: and sup-bootflash:.

- Can you please attach those to the thread. You can use more to get those on screen. (more bootflash:FILE_NAME)

- Also please advise if you were doing smth on switch or it crashed by itself.