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Spa201R adapter issue. Unable to make outgoing call. Message "That password is not valid". Incoming calls goes directly to voicemail

Possibilitis
Level 1
Level 1

Hello friends. 

I just finished configuring the Spa201R adapter. I switched from one company to another. I cannot make any calls. when I try to make outgoing calls, I receive a message saying: "That password is not valid". I don't know which password we are talking about here. Incoming calls go directly to voice mail. Does anyone have an idea on how to solve the password issue?

 

 

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