11-14-2025 08:46 PM
We have asr920 router. currently we are facing an auto-reload issue.
Starting IOS XE kernel dump from previous failure
----------------------
System will automatically reboot within 20 minutes
Please help to resolve the issue.
11-14-2025 09:10 PM
Please help to resolve the issue.
11-15-2025 12:01 AM
@NOC_Infonet hi, to know the exact issue, we need more info such as a OS version, error messages, loggings, configuration etc. do you have any EEM configured? or any logs for this?
other way to solve issue asap is get the support from cisco TAC at https://www.cisco.com/c/en/us/support/index.html
open a support case and cisco team will contact you based on priority.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide