09-08-2020 04:56 AM
Dears I need support for the attached network setup:
At site-1 and site-2, the CCTV management servers can see all the local cameras live streaming. The problem when I open the site-1 management server and remotely access the site-2 management server, I am not able to see the cameras live view.
Solved! Go to Solution.
09-08-2020 05:17 AM
I have seen this issue some time back... is this OSPF interface connected Layer 3 interface point to Point ?
not sure if this solve the issue :
have you enabled - ip directed-broadcast (on Layer 3 Interface and test it)
09-08-2020 05:06 AM
Hello,
if you have (OSPF) connectivity between both sites, there can only be a couple of reasons for that:
1. insufficient bandwidth
2. security settings on the management servers and/or access lists on the Cisco devices disallowing the streams
What device/software do you use for the management servers ?
09-08-2020 05:52 AM
What is the best method to test bandwidth utilization (1 GE-SFP-UPLINK)?
I didn't configure any ACL on cisco switches, Is there any default ACLs?
The software is Milestone.
Note: Site-2 can view Site-1 cameras
09-08-2020 06:45 AM
Hello,
post the output of 'show interfaces x' where 'x' is the outgoing interface.
Are you using XProtect software ? Make sure this is not a licensing issue.
https://www.milestonesys.com/solutions/platform/product-index/
09-08-2020 07:00 AM
It's a remote site I didn't visit yet. (Show interface) to check the interface utilization only?
09-08-2020 07:07 AM
Exactly. A (very) congested interface would be a first indication.
09-08-2020 05:17 AM
I have seen this issue some time back... is this OSPF interface connected Layer 3 interface point to Point ?
not sure if this solve the issue :
have you enabled - ip directed-broadcast (on Layer 3 Interface and test it)
09-08-2020 05:58 AM - edited 09-08-2020 07:10 AM
Yes point to point both interfaces are configured with IP addresses shared on the OSPF routing table
I didn't configure this command can you please advise how to configure it properly?
09-10-2020 03:09 AM
Glad to know it all working and you made this resolve this thread ? what was the fix, if the ip direct-broadcast fixed the issue ?
09-09-2020 04:43 PM
if you have reachaability to everywhere, so you migh have some congestion on the network. Try to reduce the video settings on the dashboard of your cameras, might be aa good starting point, and check from where (your laptop) you seeing those CCTV you aare connected at least to 1 gbps.
I will aassume thaat your CCTV is using unicast instead of multicast, otherwise that is a different talk.
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