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T.37 Store and Forward Fax filling up Temp folder

jef_rat72
Level 1
Level 1

Set up a T.37 fax, store and forward.  It works, faxes go to correct Emails, but client is now saying the faxes are filling up their "outlook temp folder".  So a fax comes in, it's labled "fax" and saved in outlook temp folder.  Next fax comes in, it's labled "fax (2)" and saved in temp folder, this process goes on untill "fax (99)" arrives at which point the temp folder is full and the client can no longer receive faxes.  Is there anyway to label the faxes that come in something different as it enters the Outlook temp folder?  Or is my config wrong?

The client is using windows 7, outlook 2010.

the config is:

dial-peer voice 305 pots

service onramp

incoming called-number 2867

direct-inward-dial

port 0/0/0:23

!

dial-peer voice 306 mmoip

service fax_on_vfc_onramp_app out-bound

max-conn 6

destination-pattern 2867

information-type fax

session target mailto:fax.general@company.com

image encoding MH

image resolution super-fine

dsn failure

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Seems like an issue with the application, not the router.

Thank you, that does seem to be the problem.  For anyone who is interested, I just set up a script to run a program that clears the outlook temp folder.

The program is called "outlooktempcleaner".

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