I have an issue where a customer bought a router, about 2 years ago, used and bundled with some licenses. If this router is upgraded to IOS 16.12.x the traditional PAK permanent licenses goes away and instead smart licensing is enabled. I know that anything after IOS 16.10 uses smart license but what happens to a router that was bought used with licensing? Can this somehow converted to smart licensing? Or does Cisco not accept this? I never ran into this before and usually the customer has the login associated with the PAK/license which can be converted. What are my options here?
I know if you have a login with access to the PAKs via the Cisco license website it can be converted to smart license but what happens when you don’t have a register user but your router does have the PAKS/license installed.
Looking for some direction on this.
Paul
