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Virtual interface up/up dialer interface down/down

I have seen this problem a number of times on our Cisco 897 routers.

if the ATM interface flaps the virtual interface comes back up but the Dialer interface stays down.

It seems the only way to recover is to reload the router.

below is relevant config and output fro sh int di 1 when down

 

anybody else seen this problem?

 

interface ATM0
 no ip address
 no atm ilmi-keepalive
!
interface ATM0.1 point-to-point
 pvc 8/35
  encapsulation aal5mux ppp dialer
  dialer pool-member 1
 !

interface Dialer1
 ip address negotiated
 ip access-group Internet-ACL in
 ip nat outside
 ip virtual-reassembly in
 encapsulation ppp
 ip tcp adjust-mss 1452
 dialer pool 1
 dialer idle-timeout 0
 dialer down-with-vInterface
 dialer-group 1
 ppp authentication chap callin
 ppp chap hostname xxxx.xxx
 ppp chap password yyyyyy

 

below is sh int di 1

Dialer1 is down, line protocol is down
  Hardware is Unknown
  Internet address is xx.xx.xx.xx/32
  MTU 1500 bytes, BW 56 Kbit/sec, DLY 20000 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation PPP, LCP Closed, loopback not set
  Keepalive set (10 sec)
  DTR is pulsed for 1 seconds on reset
  Interface is bound to Vi2
  Last input never, output never, output hang never
  Last clearing of "show interface" counters 07:24:21
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     300842 packets input, 210743258 bytes
     305884 packets output, 64407064 bytes
Bound to:
Virtual-Access2 is up, line protocol is up
  Hardware is Virtual Access interface
  MTU 1500 bytes, BW 747 Kbit/sec, DLY 20000 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation PPP, LCP Open
  Stopped: CDPCP
  Open: IPCP
  PPPoATM vaccess, cloned from Dialer1
  Vaccess status 0x44
  Bound to ATM0.1 VCD: 1, VPI: 8, VCI: 35, loopback not set
  Keepalive set (10 sec)
  DTR is pulsed for 5 seconds on reset
  Interface is bound to Di1 (Encapsulation PPP)
  Last input 00:00:03, output never, output hang never
  Last clearing of "show interface" counters 07:22:33
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     304391 packets input, 210956216 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     305936 packets output, 64408106 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out
     0 carrier transitions

6 Replies 6

Hello Richard,

 

there are a few bugs related to 'dialer down-with-vInterface', which IOS version are you running (post the output of 'show version')...

we are running 156-3.M1 will be 156-3.M4 at next reload

Hello Richard,

 

15.4.3M9 MD is the recommended stable release, if possible, try and downgrade, or upgrade to 15.7.3M2 ED.

also 15.6.3 M4 is MD that is why I am upgrading to that one.

Richard,

 

curious to know if the upgrade resolves the issue. I am pretty sure it's a bug...

trouble is, it is very intermittent perhaps goes a few weeks without a
problem.
I am thinking of removing the dialer down-with-vinterface on this router as
not an alternate route anyway.we'll see how it goes
thanks for your input
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