Solved: WAN Config Blank on 857w

MagicITServices · ‎11-26-2012

My client has an 857w, but although the site for the SDM express loads, the Internet WAN page always shows as blank. We need access to this to alter the ISP.

On IOS 12.4(6)T5

Telnet access appears to work and shows the details.

cadet alain · ‎11-26-2012

Hi,

your WAN IP is learned dynamically with PPP:

interface Dialer0

description $FW_OUTSIDE$

ip address negotiated

Just change the credentials, they should be given by new ISP and also check this( ask ISP):

interface ATM0.1 point-to-point

description $ES_WAN$$FW_OUTSIDE$

no snmp trap link-status

pvc 0/38

encapsulation aal5mux ppp dialer

dialer pool-member 1

For SDM, what is your Java version, try to downgrade it and see if it works.

Regards.

Alain

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View solution in original post

cadet alain · ‎11-26-2012

Hi,

post your config.

Regards.

Alain

Don't forget to rate helpful posts.

MagicITServices · ‎11-26-2012

Hi:

Current configuration : 5434 bytes
!
version 12.4
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
!
hostname Laurel
!
boot-start-marker
boot-end-marker
!
logging buffered 51200 debugging
logging console critical
enable secret 5 $1$iHNZ$KjpyOb3e2JhsiNAuo1LJl0
!
no aaa new-model
!
resource policy
!
clock timezone PCTime 0
clock summer-time PCTime date Mar 30 2003 1:00 Oct 26 2003 2:00
no ip source-route
!
!
ip cef
ip tcp synwait-time 10
no ip bootp server
ip domain name lh
ip name-server 208.67.222.222
ip name-server 208.67.220.220
ip ssh time-out 60
!
async-bootp dns-server 208.67.222.222
!
crypto pki trustpoint TP-self-signed-2712304649
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2712304649
revocation-check none
rsakeypair TP-self-signed-2712304649
!
!
crypto pki certificate chain TP-self-signed-2712304649
certificate self-signed 01
30820241 308201AA A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32373132 33303436 3439301E 170D3032 30343136 30323439
33395A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 37313233
30343634 3930819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100E369 38BF392D 9ACB26C6 9520AAFC 80888463 CB341BFE 449ECA84 ACCD3636
852EB32B 64A51A7A 6FA32FBC 2C58EFB3 76FAF5A2 EFBBBDA5 143B1341 487B88B9
AAF665A5 7D4F19AB 26CD73D9 57D2C639 3CAD98FA 7CB0E848 84D5B171 3E219E49
016A081E 46A0DB06 080A68F5 013DB90C 7A8319A1 7CF96B3C 971693D5 CDA85C38
08070203 010001A3 69306730 0F060355 1D130101 FF040530 030101FF 30140603
551D1104 0D300B82 094C6175 72656C2E 6C68301F 0603551D 23041830 1680149A
66BBDBAC 3468B0FE 36F3C459 76307FA8 65E01B30 1D060355 1D0E0416 04149A66
BBDBAC34 68B0FE36 F3C45976 307FA865 E01B300D 06092A86 4886F70D 01010405
00038181 00D621B2 EF1913D9 19E45682 0CF9C505 1979D4B7 7DB6F73D 3D504BE5
C08ADF84 322BEAD5 619263BA C3C9BF25 4CB7BD51 08B348F9 1D193683 E6AEBB83
96AB1FCD 8B14A975 8E4D3DF7 D970C05E 027AB89E 0C510BEA CD1A4220 DE43F0D4
BB6B0E53 51AF4AB9 E34EDE84 961002DD A02C4D8C 25EBFB95 2A75E780 B4B84AF5
4C2ECE8C EA
quit
username admin privilege 15 secret 5 $1$3drJ$ibTSJyhdzGg1Xy4uWo2O7.
!
!
!
bridge irb
!
!
interface Loopback0
ip address 10.0.0.1 255.255.255.0
!
interface ATM0
no ip address
no ip redirects
no ip unreachables
no ip proxy-arp
ip route-cache flow
no atm ilmi-keepalive
dsl operating-mode auto
!
interface ATM0.1 point-to-point
description $ES_WAN$$FW_OUTSIDE$
no snmp trap link-status
pvc 0/38
encapsulation aal5mux ppp dialer
dialer pool-member 1
!
!
interface FastEthernet0
no cdp enable
!
interface FastEthernet1
no cdp enable
!
interface FastEthernet2
no cdp enable
!
interface FastEthernet3
no cdp enable
!
interface Dot11Radio0
ip address 10.0.9.98 255.255.255.0
!
encryption key 1 size 40bit 7 5557F64B10B1 transmit-key
encryption mode wep mandatory
!
ssid LaurelHouse
authentication open
guest-mode
!
speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0
54.0
station-role root
no cdp enable
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
!
interface Vlan1
description $ETH-SW-LAUNCH$$INTF-INFO-HWIC 4ESW$$FW_INSIDE$
no ip address
bridge-group 1
!
interface Dialer0
description $FW_OUTSIDE$
ip address negotiated
ip access-group 119 in
no ip redirects
no ip unreachables
no ip proxy-arp
ip nat outside
ip virtual-reassembly
encapsulation ppp
ip route-cache flow
dialer pool 1
dialer-group 1
no cdp enable
ppp authentication chap pap callin
ppp chap hostname login@domain

ppp chap password 7 11051810051707040B3F38212C363B36
ppp pap sent-username login@domain password 7 020A054E1903032943
5B1A1C01121C1F
!
interface Dialer1
no ip address
no cdp enable
!
interface BVI1
description $ES_LAN$$FW_INSIDE$
ip address 192.168.19.254 255.255.255.0
ip access-group 100 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1452
!
ip route 0.0.0.0 0.0.0.0 Dialer0
!
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
ip nat source static udp 192.168.19.2 161 interface Dialer0 161
ip nat source static tcp 192.168.19.2 443 interface Dialer0 443
ip nat source static tcp 192.168.19.2 1723 interface Dialer0 1723
ip nat source static tcp 192.168.19.2 25 interface Dialer0 25
ip nat inside source list 102 interface Dialer0 overload
!
logging trap debugging
access-list 102 permit ip 192.168.19.0 0.0.0.255 any
dialer-list 1 protocol ip permit
!
control-plane
!
bridge 1 protocol ieee
bridge 1 route ip
banner login ^CCCAuthorized access only!
Disconnect IMMEDIATELY if you are not an authorized user!^C
!
line con 0
login local
no modem enable
transport output telnet
line aux 0
login local
transport output telnet
line vty 0 4
privilege level 15
login local
transport input telnet ssh
!
scheduler max-task-time 5000
scheduler allocate 4000 1000
scheduler interval 500
end

Laurel#

cadet alain · ‎11-26-2012

Hi,

what do you want to modify? do it via CLI and then you'll have time to troubleshoot the sdm express problem.

which OS you're working on and which browser ?

Regards.

Alain

Don't forget to rate helpful posts.

MagicITServices · ‎11-26-2012

The client is changing ISP, so need to alter WAN login details. WAN IP looks to be set from the ISP rather than specified on this one?

This was a router that I have inherited from another support firm, plus has been subsequently altered by the previous ISP I think.

I take it that this is a result of alterations via telnet etc, rather than the configuration wizard, which seems to report unrecognised firewall settings etc (I get a java error when I try to view Internet Connection settings in the CCA)?

cadet alain · ‎11-26-2012

Hi,

your WAN IP is learned dynamically with PPP:

interface Dialer0

description $FW_OUTSIDE$

ip address negotiated

Just change the credentials, they should be given by new ISP and also check this( ask ISP):

interface ATM0.1 point-to-point

description $ES_WAN$$FW_OUTSIDE$

no snmp trap link-status

pvc 0/38

encapsulation aal5mux ppp dialer

dialer pool-member 1

For SDM, what is your Java version, try to downgrade it and see if it works.

Regards.

Alain

Don't forget to rate helpful posts.

MagicITServices · ‎11-26-2012

Server onsite is an SBS 2003, running IE8 with Java 6 update 24. Also tried remotely from Win7 x64 on IE9 with Java 6 update 37

MagicITServices · ‎11-26-2012

I have downgraded the server to 1.5.0 (plucked out of the list at random really) and the WAN page now shows up!

Thanks Alain