10-14-2013 09:12 AM - edited 03-04-2019 09:19 PM
All,
I am having trouble with a WIC card that was recently installed. It is for an MPLS circuit. When it was added to the router, it came up showing as an embedded-service-engine. It isn't even close to something like that. Is there a way I can make the router see it as a serial interface which is what this is? I did manage to get the card to show up/down. But in order for everything to work, I need it to be a serial int. I have provided some output that may help.
Thanks,
Scott
UARouter#sh diag
Slot 0:
C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 4 ports
Port adapter is analyzed
Port adapter insertion time 00:35:49 ago
EEPROM contents at hardware discovery:
PCB Serial Number : FOC17037LN8
Hardware Revision : 1.0
Part Number : 73-11835-11
Top Assy. Part Number : 800-30794-07
Board Revision : A0
Deviation Number : 130603
Fab Version : 03
Product (FRU) Number : CISCO2921/K9
Version Identifier : V08
CLEI Code : CMMHS10ARB
Processor type : C2
Chassis Serial Number : FCZ1712610S
Chassis MAC Address : b0fa.ebd2.68b0
MAC Address block size : 80
Manufacturing Test Data : 00 00 00 00 00 00 00 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 37 30 33 37 4C 4E 38 40
0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78
0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49
0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9
0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52
0x50: 42 09 C2 C2 8B 46 43 5A 31 37 31 32 36 31 30 53
0x60: C3 06 B0 FA EB D2 68 B0 43 00 50 C4 08 00 00 00
0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF
0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Internal Power Supply information
Top Assy. Part Number : 341-0226-03
Deviation Number : 0
PCB Serial Number : DCA1702K2HP
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Version Identifier : V03
Product (FRU) Number : PWR-2921-51-AC
CLEI Code : 0000000000
Board Revision : A0
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00
0x10: 00 C1 8B 44 43 41 31 37 30 32 4B 32 48 50 03 00
0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57
0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30
0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00
0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76
0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF
0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0
0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0
0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4
0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
UARouter#SH INT
Embedded-Service-Engine0/0 is up, line protocol is down
Hardware is Embedded Service Engine, address is 0000.0000.0000 (bia 0000.0000.0000)
Description: Sprint
Internet address is 172.20.12.2/30
MTU 1500 bytes, BW 10000 Kbit/sec, DLY 1000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/64/0/0 (size/max/drops/flushes); Total output drops: 1
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 input packets with dribble condition detected
1 packets output, 375 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
Embedded Service Engine 0/0 :
Total platform memory : 524288K bytes
Total 2nd core memory : 0K bytes
Start of physical address for 2nd core : 0x80000000
Virtual address start of 2nd core memory : 0x0 - 0x0
2nd core configured disabled
L2 cache ways for 2nd core : 0
UARouter#sh ip int brie
Interface IP-Address OK? Method Status Protocol
Embedded-Service-Engine0/0 172.20.12.2 YES NVRAM up down
10-14-2013 09:55 AM
WIC card does not show up at all as. All ISR G2 routers have the embedded service engine interface, that you can ignore.
10-14-2013 10:27 AM
Paolo,
Could you be a little more specific? I am just trying to get the WIC card recognized as a WIC card. Hod do I ignore the service engine? Once it is ignored, how can I use my WIC card?
10-14-2013 11:00 AM
Which card is that exactly ?
Ignoring means is not related to the problem, and do not have to do anything about.
10-14-2013 11:21 AM
Perhaps the output of show inventory from the router might shed some light on this?
HTH
Rick
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide