cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Choose one of the topics below for SD-WAN Resources to help you on your journey with SD-WAN

This community is for technical, feature, configuration and deployment questions.
For production deployment issues, please contact the TAC!
We will not comment or assist with your TAC case in these forums.

482
Views
0
Helpful
3
Replies
Highlighted
Beginner

Viptela vEdge Cloud authentication problem

Hi guru! I need help in troubleshooting strange vEdgeCloud authentication problem: When I issue command request activate vedge-cloud the NMS showed the error for corresponded device "Certificate Installation Error". Howether if i repeat the command in CLI (use arrow up + Enter) the device successfuly registered. I lost in my guesses what could be wrong.

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Re: Viptela vEdge Cloud authentication problem

Check if the clocks are synced between the vEdge and the controllers.

 

Also check the certificate status on the vManage for the UUID if there is more detailed error there.

View solution in original post

3 REPLIES 3
Highlighted
Cisco Employee

Re: Viptela vEdge Cloud authentication problem

Check if the clocks are synced between the vEdge and the controllers.

 

Also check the certificate status on the vManage for the UUID if there is more detailed error there.

View solution in original post

Highlighted
Beginner

Re: Viptela vEdge Cloud authentication problem

Nothing interesting there. it shows the CSR in plain text

Highlighted
Beginner

Re: Viptela vEdge Cloud authentication problem

Yes it sound like it was a root cause. Well in fact the root cause was the firewall block ntp sync request and in turn the clock were not synchronized.