05-10-2017 01:29 AM - edited 02-21-2020 06:04 AM
Hello,
I have Cisco ASA 5525 active/passive setup with both devices syncronized, however the primary device is down to 5% free memory whilst the passive device has 76% free memory.
The version of IOS is version 9.5 (2), although a reload of both devices should resolve the issue i wanted top ask the community why such a discrepancy between the devices should exist and if there is any way to resolve the issue without reloading them.
Regards
Warren
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05-12-2017 08:38 AM
Warren
Thanks for the additional information. If the free memory has been decreasing over time then it does sound like a memory leak. A reboot of the ASA would certainly be one way to address the immediate issue. Probably a failover from the current active ASA to the standby ASA (perhaps followed by a reboot of the first ASA) would be one way to do this. The long term solution to a memory leak is an upgrade to a different version of code.
HTH
Rick
05-11-2017 11:57 AM
It would be nice if you could figure out what is using large amounts of memory and that might help point toward a solution. I would expect some difference in memory usage between the active ASA and the standby ASA since the active ASA is doing some things and maintaining some tables that the standby ASA does not, such as the routing table, the ARP table, (and depending on how your failover is configured the translate table).
Has the free memory on the active ASA been decreasing over time? This might indicate that there is a memory leak in this version of software.
HTH
Rick
05-12-2017 07:46 AM
Hi Rick,
Thanks for your reply, the memory has been decreasing over time, in the last week it has reduced by around 4% which does indicate some kind of memory leak.
I have a scheduled reload for both devices tonight so hopefully problem will be resolved after this.
Regards
05-12-2017 08:38 AM
Warren
Thanks for the additional information. If the free memory has been decreasing over time then it does sound like a memory leak. A reboot of the ASA would certainly be one way to address the immediate issue. Probably a failover from the current active ASA to the standby ASA (perhaps followed by a reboot of the first ASA) would be one way to do this. The long term solution to a memory leak is an upgrade to a different version of code.
HTH
Rick
07-10-2018 07:15 AM
Hi Richard,
This was resolved by reload, a few weeks later I upgraded the software and have not seen the problem since, so as a work around the reload worked but the upgrade most certainly cleared the memory leak for good.
Thanks for your help.
Kind Regards
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