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CSM 4.2 sp1 and strange deploy and monitoring behaviour

r.spiandorello
Level 1
Level 1

Hi, recently I have upgrade a CSM installation to 4.2 sp1 release on 2008 R2 VM server with 8 GB RAM.

I've noted the followings:

1- if I try to deploy policy on many device, the deploy manager stops on updating devices and never switch to downloading phase.

2- I see https connection to devices with login "" on CS-MARS caming from CSM, even if nothing is configured on CSM performance monitor. All devices credentials are correct.

Any suggest ?

thanks

3 Replies 3

r.spiandorello
Level 1
Level 1

Hi, I've found the event manager enabled even if the server has only 8 GB of RAM.

Hi, I have no error if I deploy 4 devices, but if I try to deploy 10 or more devices I received the following error for each device:

Status:

Failed: uploading divice ...

Message:

System error

Description:

Device provisioning failed

Java heap space

Action:

Please retry the operation. If the prblem persists, ....

I restart the server and 4 by 4 I'm able to deploy every device.

thanks

r.spiandorello
Level 1
Level 1

Hi, I have modified the CSM configuration, as suggested in deployment guide, for large site. Now the deployment for 100 devices stop after 20 devices.

thanks

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