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StealthWatch is not working, SMC console web is not working, urgently

ali.rodriguez
Beginner
Beginner

StealthWatch was working fine but there is some issue that make that i cant see the web GUI of this appliance, additionally when I try to loggin in the desktop app throw me a message:
"We encountered a system error.
Confirm you have a trusted certificate configured or check your connection settings."

 

I recently make a restore config for Flow collector, but i cant make changes about certificates if i havent access to Web view of Central Management. Almost StealthWatch is not working in any manner.

 

Additionally, where/how can I obtain the logs of SMC via CLI commands?

 

Someone can help me?

1 Accepted Solution

Accepted Solutions

ali.rodriguez
Beginner
Beginner

Vertica database was corrupted, we drop database and it work propperly

View solution in original post

3 Replies 3

ali.rodriguez
Beginner
Beginner

Vertica database was corrupted, we drop database and it work propperly

Can you provide details/cli commands on the dropping vertica part?  I am having a similar issue and product is EOS.  We need to refresh hardware it but that will take time.  any help appreciated.  Thanks

 

cae_technology
Beginner
Beginner

You need to follow the following:

Data Store Deployment Troubleshooting - https://www.cisco.com/c/dam/en/us/td/docs/security/stealthwatch/m5/hw/data-store/SW_7_3_2_Data_Store_HW_Deploy_Config_DV_1_1.pdf

 

Thank you.

 

Mohsin Shah

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