Core issue
The license allows only 10 concurrent users.
Resolution
If you require more than 10 users to have access through the PIX Firewall at one time, perform these steps:
- Purchase a 50-user license upgrade. The part number is PIX-501-SW-10-50.
License upgrades can be purchased through a Cisco reseller. For detailed information regarding licensing upgrades for the PIX, refer to Cisco PIX Security Appliance Licensing.
- If you have already purchased a license, send an email to licensing@cisco.com.
Include serial number, purchase information, PIX Firewall Software version and model and what needs to be added on the activation key.
To get the PIX serial number, PIX software version and PIX model number, issue the show version command.
A show version command also tells you what type of license the PIX Firewall is running, either R (restricted) or UR (unrestricted).
Problem Type
Connectivity through the device
Licensing / activation key
Product Family
Firewall - PIX 500 series
Frequency
Continuously
PIX Software Version
PIX version 6.1
PIX version 6.2
PIX version 6.3
PIX Model
501
Client Location on Network with PIX
Inside (on same segment as PIX)
Can You Ping...
Client cannot ping outside router
