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The CSC SSM on an ASA reports the "[InterScan for CSC SSM Notification] Compact Flash storage is nearly out of space" error message

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Core issue

This issue is due to the presence of Cisco bug ID CSCsf28591.

On the command line interface (CLI) of the Content Security and Control Security Services Module (CSC SSM), or through e-mail notification, this message appears:

[InterScan for CSC SSM Notification] Compact Flash storage is nearly out of
space

Compact Flash storage is nearly out of space on InterScan for CSC SSM. Please
contact Customer Support for assistance.

This message warns that the free space on the CSC flash is near the threshold of the system monitor. When this issue occurs, the flash space gradually fills due to the size increase of the CSC patterns. The CSC does have a mechanism in order to recover the free space if the flash space really becomes full, but it fails to activate. As a result, unless there is a size decrease in the CSC patterns, these messages can occasionally appear, either through e-mail notification, in the command line, or in the system logs.

This issue is first found in these CSC versions:

  • 6.1

  • 6.1(1569)

Note: This is a cosmetic bug. During this issue, the system still scans and updates normally.

Resolution

For a workaround:

Download and upgrade the software version to 6.1.1569.0 at Cisco Downloads.

Refer to Cisco Content and Control SSM Administrator Guide, Version 6.1.1567.0 for more information.

Problem Type

Troubleshoot software feature

Product Family

Content Security and Control Security Services Module

ASA Hardware & Software

Frequency

Intermittently

Error

[InterScan for CSC SSM Notification] Compact Flash storage is nearly out of space

ASA Software Version

7.2

7.1

ASA Models

ASA 5510