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The FWSM crashes repeatedly and the "doorbell_poll" thread name appears in the traceback

TCC_2
Level 10
Level 10

‎06-22-2009 05:11 PM - edited ‎03-08-2019 06:23 PM

Core issue

This issue can occur due to the presence of Cisco bug ID CSCeh84289.

Resolution

For a workaround:


Refer to Cisco Downloads in order to download and install any of these FWSM software version or the latest versions:

  • 3.1(4)
       
  • 3.2(0.11)
   
  • 3.1(3.6)
       
  • 2.3(4.6)
       

Refer to Managing Software and Configuration Files for more information on the upgrade procedure, license management and so forth.

Use the TAC Service Request Tool in order to open a case with Cisco Technical Support for more assistance with this issue.

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