User gets the "Failed retrieving DCR devices" error message on the Cisco Security Manager (CSM) ser...

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edited on: ‎03-08-2019 ‎06:12 PM

Core issue

The error is received when you add a device to the Device Credentials Repository (DCR) on the CSM server.

Resolution

In order to resolve this issue, either restart the services on the CSM or reboot the CSM server.

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