ASDM Launcher problem with ASA 5510

[sangum.chhetri]

I have problem launching ASDM Launcher with ASA 5510, When ever i try to run the ASDM it says software update completed and it goes off after which nothing comes in the screen.

Can someone please help me with this configurations..

[mopaul]

What versions of ASA IOS and ASDM image are you running? Ensure that ASDM version that you are using is compatible with your ASA IOS image. Let me know the versions as requested and i'll let u know if they are compatible or not. Else please do refer the release notes for the code you are using.

Was it working fine before? If yes, then have you downloaded and installed java update lately?

Please refer the ASDM release notes and ensure you have the correct version of the Java installed on the PC machine from where you are trying to access ASA's GUI.

[sangum.chhetri]

Thank you for the reply .. the following are the version of ASA IOS and ASDM

sh flash:

-#- --length-- -----date/time------ path

  6 5548032    Jan 01 2003 00:07:04 asa708-k8.bin

  7 0          Oct 07 2008 13:17:36 crypto_archive

  8 6163744    Oct 07 2008 13:31:30 asdm-508.bin

This was the first time trying to connect to ASA with ASDM

I have even tried to launch the Asdm on the browser still it doesnot pop up ...

[mopaul]

you mean when you browse the ASA, it does not pop up for the username/password .. i thought you having issue afterwards...

have you tried opening it from different browser/machine.. just checking on java thing...

http://www.cisco.com/en/US/docs/security/asa/asa70/asdm50/release/notes/rn508.html#wp139067

Both images are good to go together. Please do share

sh run http

sh run boot

sh ver

[sangum.chhetri]

Thank you for the reply..

asabob# sh run http

http server enable

http 192.168.115.0 255.255.255.0 inside

---------------------------------------------------------------------

asabob# sh boot

---------------------------------------------------------------------

asabob# sh version

Cisco Adaptive Security Appliance Software Version 7.0(8)

Device Manager Version 5.0(8)

Compiled on Sat 31-May-08 23:48 by builders

System image file is "disk0:/asa708-k8.bin"

Config file at boot was "startup-config"

asabob up 57 days 2 hours

failover cluster up 57 days 2 hours

Hardware:   ASA5510, 256 MB RAM, CPU Pentium 4 Celeron 1600 MHz

Internal ATA Compact Flash, 256MB

BIOS Flash M50FW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)

                             Boot microcode   : CNlite-MC-Boot-Cisco-1.2

                             SSL/IKE microcode: CNlite-MC-IPSEC-Admin-3.03

                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.05

0: Ext: Ethernet0/0         : address is 0022.90c1.e3b8, irq 9

1: Ext: Ethernet0/1         : address is 0022.90c1.e3b9, irq 9

2: Ext: Ethernet0/2         : address is 0022.90c1.e3ba, irq 9

3: Ext: Ethernet0/3         : address is 0022.90c1.e3bb, irq 9

4: Ext: Management0/0       : address is 0022.90c1.e3b7, irq 11

5: Int: Internal-Data0/0    : address is 0000.0001.0002, irq 11

6: Int: Internal-Control0/0 : address is 0000.0001.0001, irq 5

Licensed features for this platform:

Maximum Physical Interfaces : Unlimited

Maximum VLANs               : 25       

Inside Hosts                : Unlimited

Failover                    : Active/Standby

VPN-DES                     : Enabled  

VPN-3DES-AES                : Enabled  

Security Contexts           : 0        

GTP/GPRS                    : Disabled 

VPN Peers                   : 150      

This platform has an ASA 5510 Security Plus license.

Serial Number: JMX1241L0LH

Running Activation Key: 0xf329d940 0xd4b2bcd2 0xf44029a8 0x95407ce0 0x482230b7

Configuration register is 0x1

Configuration last modified by enable_15 at 00:11:41.624 UTC Wed Feb 26 2003

----------------------------------------------------------------------------

I have Attached a screen shot: After the " Please wait.... main window is coming up.." is shown the configuration window never pops up i have tried with different browser and machine also ... (eg Netscape 7.2 and also in windows XP)

[sangum.chhetri]

after this nothign pops up and when i run it through ASDM Launcher it says "software update completed" after that nothign comes up ..

[Marvin Rhoads]

Is your client on network 192.168.115.0 255.255.255.0?

Given your relatively old image, I don't suppose you have Smartnet on this device. If you did, I'd suggest moving to a more recent release of ASA and ASDM software. ASA 8.2(5) with ASDM 6.4.5 is a very stable and relatively recent release. Plus one can download the MSI installer for Windows directly from Cisco for newer ASDM releases and not be dependent on pulling it down from the ASA.