Cisco Security Manager (CSM)

[pompeychimes]

Anybody know how to determine the serial number of CSM 4.2.2 so I can purchase SMARTnet for it?

[Marvin Rhoads]

CSM doesn't use serial numbers or a Universal Device Identifier (UDI). You just need to order the correct CON-SAS part number as listed in table 6 here:

http://www.cisco.com/c/en/us/products/collateral/security/security-manager/product_bulletin_c25-586395.html

[pompeychimes]

Thanks for the info.

[Karl Rogers Muller]

Hi Marvin,

The link you sent is broken. 
Can you resend it, please? 

Regards,

Karl 

[Marvin Rhoads]

Sorry but Cisco seems to have removed that product bulletin from cisco.com.

Your reseller can use Cisco Commerce Workspace (CCW) to order the correct part number for your CSM installation. There is a unique number for each licensing level and/or upgrade.

For instance, for a 10-device standard license, the support would be part number CON-SAS-CSMST10K.

For the 100-device Pro license, the support would be CON-SAS-CSMPR4K9.

The reseller needs to adjust the support term (12-60 months) to suit when ordering.