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Beginner

CSM 4.3 Reset admin password (where is the resetpasswd.exe?)

Hi Guys,

I have a problem with my new Cisco Security Manager. I installed the server on a Microsoft Server 2008 R2 Standard SP1. The Software was installed on Drive E:

Now I want to change the admin password which was set during the installation. I found out that I must use the resetpasswd.exe which should reside here: "C:\Program Files (x86)\CSCOpx" but unfortunately this directory is completly empty.

I was able to locate a file named ResetPasswd.pl here: E:\Cisco Security Manager\bin but I it´s not the .exe I was looking for.

If I start a Windows search after "resetpasswd.exe" on the whole computer I get now result.

Does anyone have a tip for me?

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Beginner

CSM 4.3 Reset admin password (where is the resetpasswd.exe?)

Hi,

doesn´t anyone have a tip for me?

I would appreciate any hint...

Thanks in advance.

Cisco Employee

CSM 4.3 Reset admin password (where is the resetpasswd.exe?)

Hi Hagen,

From CSM software version 4.3 onwards, the resetPasswd.exe is replaced with resetPasswd.pl.

You'll find it in the C:\Progra~1\CSCOpx\bin\ dirctory and it can be used as shown in this picture:

Regards,

Nicolas

Highlighted

Hello.

Hello.

Try in the CSM\bin folder.

Regards.

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