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Nexus 5596 SFP Issue

c.walsh
Level 3
Level 3

We have a pair of Nexus 5596 switches, that each have a 1 gigabit conection to ISP CE switches (ME3400).

Switch 1 has a fibre connection using GLC-SX-MM with the following information...

sh int e1/48 trans

Ethernet1/48

    transceiver is present

    type is SFP-1000BASE-SX

    name is CISCO-AVAGO

    part number is SFBR-5766PZ-CS2

    revision is

    serial number is AGA1549L2BE

    nominal bitrate is 1300 MBit/sec

    cisco id is --

    cisco extended id number is 4

I cannot get the port to come up on switch 2, transceiver info...

sh int e1/48 trans

Ethernet1/48

    transceiver is present

    type is SFP-1000BASE-SX

    name is CISCO-AVAGO

    part number is SFBR-5766PZ-CS2

    revision is

    serial number is AGA1549L2BE

    nominal bitrate is 1300 MBit/sec

    cisco id is --

    cisco extended id number is 4

The port is up on the ISP switch, but down on the N5K...

Ethernet1/48 is down (Link not connected)

  Hardware: 1000/10000 Ethernet, address: 547f.ee41.e337 (bia 547f.ee41.e337)

  Description: Intech WAN ME3400-1 (BT)

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec

  reliability 255/255, txload 255/255, rxload 255/255

  Encapsulation ARPA

  Port mode is trunk

  full-duplex, 1000 Mb/s, media type is 10G

  Beacon is turned off

  Input flow-control is off, output flow-control is off

  Rate mode is dedicated

  Switchport monitor is off

  EtherType is 0x8100

  Last link flapped 00:31:00

  Last clearing of "show interface" counters 00:00:47

  30 seconds input rate 0 bits/sec, 0 packets/sec

  30 seconds output rate 0 bits/sec, 0 packets/sec

  Load-Interval #2: 5 minute (300 seconds)

    input rate 242.30 Gbps, 163.37 Mpps; output rate 63.30 Gbps, 231.54 Mpps

  RX

    17828772964 unicast packets  2506759 multicast packets  991 broadcast packets

    17831280714 input packets  3305852407174 bytes

    897530002 jumbo packets  0 storm suppression bytes

    20 runts  0 giants  0 CRC  0 no buffer

    20 input error  0 short frame  0 overrun   0 underrun  0 ignored

    0 watchdog  0 bad etype drop  0 bad proto drop  0 if down drop

    0 input with dribble  0 input discard Ethernet1/48 is down (Link not connected)
  Hardware: 1000/10000 Ethernet, address: 547f.ee41.e337 (bia 547f.ee41.e337)
  Description: Intech WAN ME3400-1 (BT)
  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec
  reliability 255/255, txload 255/255, rxload 255/255
  Encapsulation ARPA
  Port mode is trunk
  full-duplex, 1000 Mb/s, media type is 10G
  Beacon is turned off
  Input flow-control is off, output flow-control is off
  Rate mode is dedicated
  Switchport monitor is off
  EtherType is 0x8100
  Last link flapped 00:31:00
  Last clearing of "show interface" counters 00:00:47
  30 seconds input rate 0 bits/sec, 0 packets/sec
  30 seconds output rate 0 bits/sec, 0 packets/sec
  Load-Interval #2: 5 minute (300 seconds)
    input rate 242.30 Gbps, 163.37 Mpps; output rate 63.30 Gbps, 231.54 Mpps
  RX
    17828772964 unicast packets  2506759 multicast packets  991 broadcast packets
    17831280714 input packets  3305852407174 bytes
    897530002 jumbo packets  0 storm suppression bytes
    20 runts  0 giants  0 CRC  0 no buffer
    20 input error  0 short frame  0 overrun   0 underrun  0 ignored
    0 watchdog  0 bad etype drop  0 bad proto drop  0 if down drop
    0 input with dribble  0 input discard

I have tested the SFP's in use on a pair of 2960's & they work fine!

If i replace the SFP's for copper, then they work fine also.

Does anyone know of any incompatibility issue with this SFP?

Thanks

Colin

8 Replies 8

Lucien Avramov
Level 10
Level 10

Make sure you have set the speed to 1000 ( speed 1000) on the interface and that you have at least 5.0.3 version or later of NX-OS

interface Ethernet1/48

  switchport mode trunk

  switchport trunk allowed vlan 101,201

  speed 1000

  duplex full

Software

  BIOS:      version 3.5.0

  loader:    version N/A

  kickstart: version 5.1(3)N1(1)

  system:    version 5.1(3)N1(1)

Did you try removing "duplex full" command and use "duplex auto"? nexus 5500 never autonegotiate to half duplex in anycase.

yes tried that.

then removed all config from the interface & re added line by line

Cody Link
Level 4
Level 4

Did you try a different port such as e1/1?  Sounds like a bug to me

http://www.cisco.com/en/US/prod/collateral/switches/ps9441/ps9670/data_sheet_c78-618603.html

Table 2.

Cisco Nexus 5500 Platform Transceiver Support Matrix

We had limited time during the change window.

That is the next step & to also swap with a known working SFP!

We had same issue recently:

Our ME3400-12 (uni port)

connected to non-Cisco device.

Our port was up (SFP GLC-LH-SM), their port was down.

It was bad SFP on our end, I will RMA it.

In your case it looks like ISP issue - I don't know how much power you have to push them to replace SFP.

VK

This issuw was a problem with the swich.

Once an RMA was performed & switch replaced then isse was solved

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