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IoE Mobility Case Study #2: Service Providers Deliver Mobile Healthcare Information across Africa


By Dee-Dee Atta (Service Provider Marketing Manager, Cisco)

Across the Democratic Republic of Congo there is limited access to healthcare leads to continued malaria outbreaks. By providing a Mobile Internet platform Congolese people are able to connect to an information network, bringing access to health information about malaria prevention and outbreaks. As a result, citizens are educated about malaria preparation and prevention; decreasing malaria outbreaks. The connections enabled by service providers are saving lives in the Democratic Republic of Congo.

Let’s take a deeper look at the numbers:

Source: Cisco Service Provider Slideshare

In the Democratic Republic of Congo there is limited access to healthcare across the country and continued malaria outbreaks are a concern. The health infrastructure is very weak, and it is estimated that 80 percent or 60 million of its 75 million people do not have access to health facilities (source: Poverty Matters). For this large portion of the population, over 400 children die every day in the Democratic Republic of the Congo and almost half of them from Malaria (source: World Health Organization).

Service Providers play a key role in connecting people in previously unconnected areas. By providing a reliable mobile network in the Democratic Republic of Congo health advisors are able to communicate to remote areas about malaria education and updates. Through the Mobile Internet, Service Providers are connecting more people to resources and information than ever before, helping to decrease the impact of malaria in Africa. Mobile devices are becoming the communication method of choice across the Middle East and Africa.  In fact, 144.7 million devices were added to the mobile network across the region in 2012 alone.

It’s very difficult and expensive to receive medical treatment in the Democratic Republic of Congo. Service Providers bringing a reliable mobile network allow organizations such as Imagine No Malaria to create a wave of information sharing in unconnected areas. Imagine No Malaria uses an SMS based platform to send automated mobile messages to healthcare coordinators in more than 100 health facilities in the Democratic Republic of Congo. Messages are targeted to increase awareness about the ways to prevent Malaria. Imagine No Malaria has realized a five percent decrease in Malaria (source: Imagine No Malaria) contraction through the malaria information provided over their mobile SMS network.

For the Democratic Republic of Congo, Service Providers are at the heart of the connectivity of people, processes, data and things – the Internet of Everything (IoE). Health organizations utilize a key component of the IoE – mobile technology – to share information and improve disease prevention in Africa. The IoE turns information into actions that enable people to be better educated, make better decisions, and enjoy a better quality of life.

Read Imagine No Malaria’s full story submission here

This case study is part 2 of a 5 part series titled IoE Mobility Case Studies. Read the third case study of the series: Service Providers bridging communication for the hearing impaired

More Resources
IoE Mobility Case Study #1: Service Providers Facilitate New Economies in Developing Countries

IoE Mobility Case Study#4: Service Providers Connect Information to Boost Farm Production in Rural Area

IoE Mobility Case Study #5: Service Providers Enable Rural Farming Communities in Africa

Slidecast: Service Providers Making Amazing Things Happen: Use Cases for the Internet of Everything
Visual Networking Index: VNI Mobile Forecast Highlights, 2012-2017

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