Crosswork Cloud - Crosswork Network Insights is a Cloud-hosted Software as a Service platform that provides External Routing Event Analytics. The Crosswork Network Insights platform aggregates global and local routing information and identifies the source of anomalies based on a consensus of the routing databases. This service is a successor of BGPMon.net for multivendor networks that use BGP and BMP protocols. The service provides a secure and low-risk method of collecting route information on a global scale.
This FAQ contains answers about the General Availability of Crosswork Network Insights. For existing customers of BGPMon.net, it provides some insight into technical and commercial concerns that might be of interest.
Frequently Asked Questions
When is Crosswork Network Insights Generally Available
January 31, 2019
When is the BGPMon End of Sale and End of Live Announcement
When is the BGPMon End of Existing Service / Support
All BGPMon.net subscriptions have now officially expired, the service will continue to operate until the revised End of Life date. Cisco provides no support SLA or assurance on expired subscriptions the service is provided as a best effort.
Who do I contact if I have further questions not answered in this FAQ
Please email firstname.lastname@example.org, we will respond as quickly as possible.
What is the replacement product for BGPMon.net
Cisco has created a new product called Crosswork Network Insights
What do I do if my existing BGPmon.net Paid subscription falls after the End of Sale
You can continue to use BGPMon.net until End of Life with your existing level of subscription. You can access a no-obligation trial of Crosswork Network Insights by contacting email@example.com.
Is Crosswork Network Insights the same as BGPMon
No, Crosswork Network Insights is significantly different from BGPMon. The initial release of Crosswork Network Insights has similar features to BGPMon, however, the application will quickly diverge with new features. We are a Cloud SaaS product and we aim to keep our customers satisfied by incorporating new customer value.
What if I decide I do not want to move to Crosswork Network Insights
If you would like to have your existing BGPMon.net account and data purged prior to End of Life please contact us at firstname.lastname@example.org
Will my BGPmon.net identity be migrated to Crosswork Network Insights
No, BGPmon.net accounts and identity use a different system to Cisco Crosswork Network Insights. All Subscribers will be notified by email on how to access any Paid, Trial, or Free service for Crosswork Network Insights.
Will my BGPmon.net configuration be migrated to Crosswork Network Insights
No, BGPmon.net configuration is not compatible with Crosswork Network Insights. It should be noted that the new software does support a bulk IP Prefix import feature. Customers with Peermon devices can import those peer sessions using the new platform.
What if I am a Paid customer of BGPMon.net can I move to Crosswork Network Insights
Access will be provided in the form of a 30 days trial of Crosswork Network Insights. For more details please contact us on email@example.com.
What if I am a Free customer of BGPMon.net can I move to Crosswork Network Insights
Support for free customers on Crosswork Network Insights will be made open 90 days before the revised End of Life date, or unless otherwise advised on the BGPmon.net site.
Will Free customers on BGPMon.net get the same service on Crosswork Network Insights
Crosswork Network Insights is not the same product as BGPMon.net. Free users of Crosswork Network Insights will be provided support for 5 prefixes per organization per existing BGPMon.net. The new application provides basic feature parity with BGPmon.net for the Free user tier.
Will PeerMon customers be supported on Crosswork Network Insights
Existing Free and Paid BGPmon.net PeerMon customers will be migrated to Crosswork Network Insights. These subscribers can migrate their PeerMon devices with no change to their PeerMon settings on their own routers. Support for existing Free PeerMon customers will be assured on the new platform when access is made available.
Will PeerMon configuration be supported on Crosswork Network Insights
Existing PeerMon configuration will be migrated to Crosswork Network Insights. BGPMon.net and Crosswork Network Insights will share this common infrastructure until otherwise advised.
Do I need an account on Crosswork Network Insights
We will provide paying BGPMon.net customers with a full feature 1 month Trial. If the customer chooses to not continue with a paid subscription to Crosswork Network Insights, the subscription will be downgraded to a free tier subscription and their configuration reset to default. Prior notice will be provided in the event of a subscription downgrade.
What Protocols does Crosswork Network Insights Support
BGP version 4, BMP will be supported in the near future (date yet to be committed)
Can I purchased Crosswork Network Insights as an on-premise software tool
No, Crosswork Network Insights is only available as a Cloud SaaS offering.
Can I collect BGP from with my own network
Yes, Peermon feature parity is currently available.
Can I connect my Internet Peering Routers to Crosswork Network Insights
Yes, we provide a Peermon page that permits the import or configuration of the new Peermon sessions. This feature will provide feature parity with BGPmon.net Peermon.
Do you support Netflow
Not yet, this is planned for future releases.
What notification methods do you support
We Support Email, SMS, and Syslog File dump via AWS S3 storage. We also support collaboration notifications via Cisco WebEx Team and Slack. Other notification methods can be made via feature requests.
Is there a configuration migration for BGPMon Customers
Partially, BGPMon customers can manually migrate part of their configuration to Crosswork Network Insights using the configuration import/export tool or the API in Crosswork Network Insights. Please email firstname.lastname@example.org for more information
Is there an automated migration path for BGPMon Customers
No, Migration for BGPMon customers is in two parts, a) configuration b) account and subscription Since Crosswork Network Insights is a new Cloud Service, the customer will be required to go through migration.
Is there a manual migration path for paid BGPMon Customers
Yes, BGPMon customers will be permitted to use the new Crosswork Network Insights platform as a Trial. Customers with a BGPMon subscription that has expired will be permitted to use a 30 day trial subscription. Please email email@example.com for more information
Is there a price difference between BGPMon and Crosswork Network Insights
Yes, Please contact firstname.lastname@example.org for more information.
Are there different price tiers for Crosswork Network Insights ?
Yes, Crosswork Network Insights is available with 3 different price tiers
1) Basic, which provide price and feature parity with BGPmon
2) Essentials, provides a core set of new features at a price mid-point
3) Standard, leads with all new features plus a commitment to first access to future features.
For more information about the features please review the Data Sheet located here:
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